Concierge PRN ( as needed)

Centennial, CO, USA|Onsite

Job Overview

Compensation

Hourly

Range $15.50 - $20.00

Benefits

health coverage

health savings accounts

retirement with match

Dental Insurance

Vision Insurance

Disability insurance

Life insurance

Paid Time Off

Job Description

Christian Living Communities | Cappella Living Solutions is a reputable and compassionate elder care organization dedicated to creating warm, welcoming environments for seniors and their families. Specializing in assisted living, memory care, and independent living services, this community focuses on delivering personalized, high-quality care that nurtures the physical, emotional, and social needs of residents. The organization prides itself on fostering a true sense of belonging for all residents, team members, family members, and visitors, ensuring a supportive and respectful atmosphere. Located in Idledale, CO, the community seeks motivated individuals who share the commitment to compassionate service and excellence in hospitality to join their dedicated team. Employment types may vary, including part-time, full-time, or PRN (as needed) with salary ranges provided during the hiring process and strictly adhered to.

The Apartment Concierge position at Christian Living Communities plays a crucial role as the first and central point of contact for all service-related needs. This role requires a self-motivated individual with a strong hospitality focus to effectively serve residents, guests, and visitors by managing various tasks such as answering questions, assisting with reservations for dining, travel, and entertainment, and providing personalized service. The concierge also handles phone inquiries, manages the in-house mail center, and acts as a general referral resource for the community. In addition to front desk responsibilities, this role involves ensuring the security of the building through periodic rounds and managing administrative tasks including mail sorting, event and guest apartment reservations, and updating resident information. The Apartment Concierge is expected to deliver exceptional customer service with professionalism, courtesy, and efficiency, responding promptly to resident emergencies and building alarms, and filling in for the Resident Services Director in emergency situations. This is an excellent opportunity for individuals with hospitality or customer service backgrounds to be part of a caring community that values both teamwork and individual initiative. The position requires excellent communication skills, strong organizational abilities, and the capacity to multitask in a dynamic environment, making it a rewarding and impactful role within the senior living industry.

Job Requirements

High school diploma or equivalent experience
working knowledge of multi-extension, multi-line telephone systems
prior concierge or hospitality experience preferred
energetic and enthusiastic personality
strong communication skills
good organizational skills
ability to multitask
minimum one-year experience in business office environment
proficiency in computer software including Word, Excel, Outlook
ability to read, write, and speak English
ability to handle light physical effort occasionally
ability to sit, stand, bend, and move intermittently during work hours
ability to manage frequent interruptions
ability to interact frequently with residents, family members, visitors

Job Qualifications

High school diploma or equivalent experience
prior concierge or hospitality experience strongly preferred
energetic and enthusiastic with exceptional communication skills
good organizational skills with ability to multitask and follow through
minimum one-year experience in a business office environment
strong clerical skills including knowledge of Word, Excel, and Outlook
excellent customer service skills
ability to read, write, and speak English

Job Duties

Screens incoming calls
takes messages and/or forwards calls as appropriate
greets and signs in all visitors
provides directions or information to residents, visitors, guests, and vendors
sorts and distributes incoming mail
provides clerical assistance including typing letters, memorandums, reports, and forms
receives event reservations and schedules guest apartment reservations
updates census, resident directory, and birthday list
provides basic information about the community and ensures marketing brochures are available
responds to Emergency Call System and building alarm system
administers Stat Check System
performs periodic interior rounds to ensure building security
processes work orders for the community
manages office equipment and supplies
provides effective and courteous service to all residents, guests, and co-workers
handles resident emergency situations in the absence of the Resident Services Director
performs other duties as assigned