Concierge PRN ( as needed)

Christian Living Communities | Cappella Living Solutions is a distinguished provider of senior living services focused on creating warm, welcoming environments that foster a sense of belonging and personalized care for residents. The organization is committed to delivering exceptional hospitality through its supportive and inclusive community. Known for its emphasis on quality care and resident satisfaction, Christian Living Communities operates multiple facilities dedicated to enriching the lives of seniors through attentive service, comprehensive amenities, and vibrant social programs. They pride themselves on maintaining an environment where residents, staff, family members, and visitors feel truly valued and respected. The company upholds strong ethical standards and inclusivity, ensuring accessibility accommodations during the interview process and work engagements, fostering equal opportunities for all prospective and current employees.

The Apartment Concierge position at Christian Living Communities | Cappella Living Solutions in Englewood, CO is an integral role that serves as the first and central point of contact for residents and visitors, enhancing the overall living experience through exceptional hospitality and service. This role requires a self-motivated individual who is energetic and enthusiastic with outstanding communication skills. The Apartment Concierge is responsible for coordinating a variety of resident services, including managing inquiries related to dining, travel arrangements, entertainment, events, and community services. Additionally, the role demands handling phone systems, directing visitors, managing in-house mail, and assisting with reservations and clerical tasks. It is essential that the person in this position can multitask effectively, maintain organization, and provide courteous, personalized service to residents, guests, and team members.

This position involves operational responsibilities such as screening incoming calls, greeting guests, signing in visitors, sorting and distributing mail, maintaining community security through periodic building rounds, and managing administrative systems including emergency call responses and work order processes. The Concierge also supports the team by providing clerical assistance, typing correspondence, and updating resident records and directories. In the absence of the Resident Services Director, the Concierge may be called upon to handle resident emergencies, highlighting the need for a calm and professional demeanor.

Regarding employment, the Apartment Concierge role may be part-time, full-time, or PRN (on-call), with a competitive wage aligned within predetermined salary ranges. The position offers a comprehensive benefits package that includes health coverage, health savings accounts, retirement plans with matching contributions, dental, vision, disability, and life insurance, as well as a paid time off program. Christian Living Communities values its employees and strives to create a supportive workplace with fair hiring practices. The company encourages potential candidates who value personalized resident interaction and community engagement to apply and be part of an organization dedicated to making a meaningful difference in seniors' lives.