Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $15.54 - $21.37
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career development opportunities
Paid holidays

Job Description

Lifespace Communities is a leading nonprofit senior living organization, headquartered in Dallas, Texas, with a rich history of over 50 years dedicated to serving older adults across the United States. As one of the nation’s largest providers of senior living communities, Lifespace is committed to fostering vibrant, purpose-driven environments where residents can thrive with independence, peace of mind, and a strong sense of community. The organization employs over 4,500 team members nationwide and serves more than 5,100 residents, ensuring that every individual is empowered to live their aspirations with dignity and respect. Lifespace is well-known for its focus on innovation, exceptional service, and meaningful connections that enrich the lives of both its residents and team members.

The community of Beacon Hill, located at 2400 S Finley Road in Lombard, Illinois, is an integral part of Lifespace’s extensive network of senior living communities. Here, team members play a vital role in creating welcoming and supportive environments tailored to meet the needs of older adults. The Concierge role at Beacon Hill offers a unique opportunity to be part of the Customer Service team, where personalized attention and proactive service are at the heart of everyday interactions.

As a Concierge at Beacon Hill, the successful candidate will serve as the first point of contact for residents and guests, embodying the Lifespace mission by delivering courteous, efficient, and personalized customer service. This role requires a warm and friendly demeanor, strong communication skills, and the ability to multitask effectively in a fast-paced environment. You will be responsible for greeting residents and visitors, providing knowledgeable recommendations about local attractions and events, assisting with vehicle services such as loading and unloading, managing deliveries, scheduling appointments, and facilitating dining room reservations.

This position offers a competitive hourly pay range of $15.54 to $21.37, reflecting the value Lifespace places on providing outstanding service to its residents and fostering team member growth. In addition, Lifespace prioritizes career development and offers an environment where employees can live their purpose, grow professionally, and thrive within a collaborative team setting. Working as a Concierge at Beacon Hill is more than just a job; it’s an opportunity to make a meaningful impact on the lives of older adults, support their aspirations, and contribute to a compassionate community that values teamwork and personal growth.

Lifespace strongly encourages individuals who are passionate about hospitality and customer service, and who possess a genuine desire to help others, to apply for this rewarding role. Whether you have prior experience in customer-facing roles or are looking to enter the senior living industry, Lifespace offers comprehensive support, training, and a welcoming culture that celebrates diversity and inclusion. Join Lifespace Communities and help shape experiences that matter every day while advancing your career in a mission-driven organization committed to excellence.

Job Requirements

  • High school diploma or equivalent required
  • Hospitality or customer service experience preferred

Job Qualifications

  • High school diploma or equivalent
  • Hospitality or customer service experience preferred
  • Strong interpersonal and communication skills
  • Ability to handle multiple tasks efficiently
  • Knowledge of local area and events is a plus
  • Friendly and professional demeanor

Job Duties

  • Acknowledge and greet all residents and guests with utmost courtesy and urgency
  • Be knowledgeable of local current attractions or events and offer recommendations and personal services
  • Assist residents and visitors into and out of their vehicles
  • Assist with loading and unloading vehicles
  • Deliver packages and groceries to resident living areas
  • Assist in direction of deliveries for residents and visitors to their destinations
  • Responsible for scheduling appointments and informing transportation team of any appointments made
  • Responsible for scheduling dining room reservations

Job Criteria

Experience

Entry Level (1-2 years)


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