Concierge - PRN

Hillcrest Health & Living is a renowned healthcare provider dedicated to delivering high-quality post-acute rehabilitation and long-term care services. Located in Omaha, NE, Hillcrest Millard stands as West Omaha's premier destination for individuals seeking exceptional care and recovery in a supportive environment. The community features state-of-the-art facilities, including innovative therapy options, private accommodations, and exceptional hospitality to ensure every guest and resident experiences comfort and respect during their stay. Hillcrest Health & Living prides itself on fostering a welcoming atmosphere where independence is nurtured, and personal needs are attentively met.

As part of this esteemed organization, Hillcrest Millard invites applications for the role of Concierge. This position functions as the first point of contact within the community and plays a crucial role in shaping the guest experience from the moment visitors step through the doors. The Concierge is responsible for attending to guests, residents, families, visitors, vendors, and team members with professionalism and genuine care. This role involves a blend of administrative duties, customer service responsibilities, and hospitality skills.

The Concierge at Hillcrest Millard is expected to manage incoming calls and visitors efficiently, ensuring that all interactions are handled in a friendly and professional manner. Support of the leadership team and other departments through clerical and office tasks is also a key element of this position. The role requires the ability to assist guests and residents with personalized services and daily requests, contributing to an environment that emphasizes positivity and respect. Maintaining accurate logs, records, and communication channels is critical to guaranteeing smooth operations and exemplary resident services.

Hillcrest Millard operates on a PRN schedule, offering a starting pay of $15.50 per hour or higher, depending on experience. This position is ideal for individuals who enjoy working in a fast-paced, dynamic environment and possess a genuine interest in helping others. The ideal candidate embodies the STAR mentality—Selfless, Tough, Accountable, and Respectful—qualities that align with Hillcrest Health & Living's mission to inspire people to live their best lives. Joining Hillcrest Millard means becoming part of a team dedicated to making a meaningful difference in the lives of those they serve, with a strong commitment to hospitality and quality care. The Concierge role is essential in maintaining the community's warm and organized front desk and lobby areas, thereby enhancing the first impression that defines the resident and visitor experience.

If you are a dependable, friendly individual with strong communication and organizational skills, and you thrive on providing excellent customer service, this opportunity at Hillcrest Millard is a perfect fit. The role not only offers competitive compensation but also the chance to contribute to an enriching work culture where your contributions truly matter. Apply today to join the Hillcrest Millard team and be part of a community that values excellence, compassion, and respect.