Job Overview

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Employment Type

Temporary
Part-time
Hourly
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Compensation

Hourly
Range $18.00 - $20.00
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Work Schedule

On-call
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Benefits

competitive hourly wage

Job Description

The hiring establishment is a reputable hospitality organization that offers a dynamic work environment promoting professional growth and exceptional customer service. Specializing in front desk and concierge services, the company prides itself on delivering high-quality experiences to guests and clients. With a commitment to duty and a focus on personalized service, the company cultivates a welcoming atmosphere for all who interact with its team members. This position is vital in upholding the standards of excellence that the organization is known for, making it an attractive opportunity for individuals who enjoy engaging with people and ensuring their needs are met efficiently and courteously.

This job opening is for an On Call Concierge position, designed for individuals who excel in customer service and possess the flexibility to cover shifts as needed. The role offers a competitive hourly wage and requires availability for coverage, ensuring seamless operations even during peak times or staff shortages. In addition to the concierge duties, there is potential to serve as PRN (pro re nata or as-needed) support in other departments, providing a versatile and enriching work experience. Candidates will be expected to maintain professional attire while at the front desk, reinforcing the company's polished and customer-focused image. Dependability, punctuality, and strong communication skills are essential attributes for success in this role. This opportunity provides valuable experience in a hospitality setting, ideal for those seeking to develop their career or gain extensive customer service exposure.

Job Requirements

  • front desk position - must have great customer service skills
  • must be willing to wear professional attire while working the desk
  • opportunities to pick up open shifts from other departments
  • dependability and punctuality are key

Job Qualifications

  • experience in front desk or customer service roles preferred
  • strong interpersonal and communication skills
  • ability to work flexible hours including on call
  • professional appearance and demeanor
  • capability to handle multiple responsibilities
  • willingness to assist various departments as needed

Job Duties

  • provide concierge services to guests and clients
  • cover shifts as needed for front desk or other departments
  • maintain professional attire and appearance
  • respond promptly and courteously to guest inquiries
  • ensure dependability and punctuality for all assigned shifts
  • assist other departments on a PRN basis
  • uphold company customer service standards

Job Criteria

Experience

Entry Level (1-2 years)


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