Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $15.00
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Work Schedule

Weekend Shifts
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Benefits

Part-time schedule
Flexible Shifts
hourly wage
engaging work environment
Opportunities for learning and growth

Job Description

The Delaney at Georgetown is a distinguished senior living community dedicated to providing exceptional care and enriching experiences for seniors. Known for its warm, welcoming environment and commitment to enhancing the quality of life for residents, The Delaney at Georgetown stands out as a leader in senior living. The community prides itself on fostering connections and honoring the life stories of its residents, who are some of the most experienced and wise individuals. This establishment invests not only in the future of senior living but also deeply values and invests in its team members, recognizing that their dedication and compassion drive the success and well-being of the community.

The Delaney at Georgetown is currently seeking a hospitality-focused Concierge to join their team. This role is vital as the Concierge serves as the first point of contact for residents, guests, prospective employees, suppliers, vendors, and outside service providers. The Concierge plays a crucial role in creating a welcoming and professional atmosphere that reflects the community’s values of respect, care, and hospitality. Working in this position, you will have the rewarding opportunity to interact daily with residents and visitors, ensuring their needs are met promptly and courteously. The role offers a part-time schedule with available shifts on a PRN basis, including weekends, providing flexibility for candidates who are enthusiastic about contributing to senior care in a meaningful way.

Responsibilities include providing continuous telephone coverage to assist with inquiries and requests, managing deliveries by documenting packages in a logbook and notifying recipients, and resolving issues presented by community members and visitors in a way that balances organizational goals with personal satisfaction. Additionally, the Concierge assists with generating maintenance work orders and supports the Business Office Manager with various projects and assignments, making it a dynamic and essential position within the community's operations.

Beyond the daily tasks, this role requires excellent communication skills, patience, and a genuine passion for enhancing the lives of seniors through hospitality and engagement. The position offers an hourly wage of $15.00, making it a competitive opportunity for those looking to build or continue a career in senior living and hospitality. If you are a compassionate, enthusiastic professional who values human connection and service, joining The Delaney at Georgetown’s team as a Concierge will allow you to be part of something truly extraordinary while advancing your career in this rewarding industry.

Job Requirements

  • High school diploma or general education degree (GED) required
  • familiarity with Microsoft Office Suite products
  • excellent telephone communication skills

Job Qualifications

  • High school diploma or general education degree (GED) required
  • familiarity with Microsoft Office Suite products
  • must demonstrate excellent telephone communication skills

Job Duties

  • Provide ongoing telephone coverage
  • solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met and individuals feel appropriately served
  • keep difficult situations from escalating
  • accept delivery packages, document receipt of packages in log book, and notify the resident of delivery
  • prepare maintenance work orders as requested by residents and staff
  • assist the Business Office Manager with projects and assignments

Job Criteria

Experience

Mid Level (3-7 years)


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