Concierge - PRN

Louisville, KY, USA|Onsite

Job Overview

Employment Type

Temporary

Part-time

Compensation

Hourly

Range $14.25 - $18.25

Work Schedule

Flexible

Benefits

401k

Job Description

Vitality Living is a vibrant community-focused organization dedicated to providing exceptional care and meaningful experiences for its residents, families, and team members. As a leading provider in senior living, Vitality Living emphasizes a culture where individuality is celebrated, and everyone is encouraged to bring their unique personalities and strengths to the workplace. The organization offers a supportive and inclusive environment where team members can grow professionally while making a positive impact in the lives of residents. Vitality Living is committed to fostering a dynamic hospitality atmosphere marked by respect, compassion, and collaboration, ensuring that both residents and staff feel valued and empowered.

Located at the Vitality Living Springdale Community, the Concierge role is a key position that bridges residents, families, and organizational operations. This role involves managing the reception area and providing administrative support to enhance the community experience. The Concierge is often the first point of contact for residents and visitors, requiring an individual who is friendly, patient, and communicative. Vitality Living is seeking individuals who demonstrate excellent interpersonal skills, a calm demeanor, and the ability to handle sensitive situations professionally and empathetically. This position offers employment on a PRN basis, providing flexibility and the opportunity to work in a meaningful role within a supportive team environment. By joining Vitality Living, candidates become part of a dedicated community where they can truly 'Be You, Be Vibrant, and Belong.' The role encourages continuous learning and engagement through onboarding, annual training, in-services, and team meetings, supporting personal and professional growth within the senior living industry. If you have a passion for compassionate service and a commitment to creating a positive environment for seniors, this Concierge position at Vitality Living Springdale Community is an excellent opportunity to contribute and thrive.

Job Requirements

Must be at least 18 years old
High school diploma or GED
Ability to speak effectively before groups of customers or team members of the organization
Demonstrate ability to communicate effectively in English, both verbally and in writing
Must have patience, tact, cheerful disposition and enthusiasm, as well as willing to handle residents based on whatever maturity level in which they are currently functioning
Meet state or provincial health related requirements

Job Qualifications

High school diploma or GED
Ability to speak effectively before groups of customers or team members of the organization
Demonstrate ability to communicate effectively in English, both verbally and in writing
Patience, tact, cheerful disposition and enthusiasm
Willingness to handle residents based on their maturity level

Job Duties

Manage reception desk continuously during assigned period and perform administrative duties
Respond to residents' family members' questions and concerns and share important information with the Executive Director or Business Office Director as is appropriate
Respond and appropriately handle emergency situations that may arise in a calm, professional manner
Organize incoming mail and ensure that it is distributed to the appropriate person
Attend and participate in onboarding and annual training, in-services and team member meetings as requested
Perform other duties as assigned by Business Office Director