Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $19.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
retirement plans
short-term disability
long-term disability
Paid Time Off
Job Description
Senior Lifestyle is a renowned leader in the senior living industry, dedicated to providing exceptional care and creating vibrant community experiences for residents. The company prioritizes a mission driven by HEART - Hospitality, Excellence, Appreciation, Respect, and Teamwork. These core values guide every aspect of their operations and interactions with residents, families, and team members, fostering a supportive and enriching environment. Senior Lifestyle is committed to enhancing the quality of life for seniors by offering compassionate care and services tailored to meet their unique needs. Their communities are designed to promote wellness, independence, and engagement, ensuring residents enjoy a fulfilling and active lifestyle.
This role focuses on delivering outstanding service and assistance to residents, guests, and vendors within the community. As a frontline team member, you will be responsible for greeting residents and visitors, answering telephone calls, and ensuring the safety and security of the community through monitoring surveillance systems and investigating any unusual activity. Additionally, you will handle administrative duties including processing reports related to work orders, incidents, and concerns, managing the receipt and delivery of packages such as prescription drugs and plants, and maintaining logs for community keys and gate passes. Collaboration with other departments will be essential to support various administrative functions effectively.
The position requires a professional demeanor and strong communication skills to respond promptly and courteously to resident, family, and employee concerns aimed at maintaining high customer satisfaction. A positive and friendly attitude towards residents and colleagues is vital to foster a harmonious community atmosphere. The company encourages employees who are compassionate, kind, empathetic, and team-oriented to join their mission of enriching lives. Candidates should be comfortable multitasking, making independent decisions when necessary, and proficient in essential computer skills including Outlook, Excel, and Word.
Senior Lifestyle offers not only a meaningful career but also a comprehensive benefits package including health, dental, vision, retirement plans, and paid time off, reflecting their commitment to supporting their employees. Furthermore, team members can access DailyPay, an innovative system for accessing earned wages before payday, demonstrating the company's progressive approach to employee welfare. The company also requires all employees to comply with COVID-19 vaccination policies unless exempted due to medical, religious, or personal beliefs, ensuring a safe working environment for everyone. This full-time position provides an excellent opportunity to join a values-driven company dedicated to making a difference in the lives of seniors and the team members who support them.
This role focuses on delivering outstanding service and assistance to residents, guests, and vendors within the community. As a frontline team member, you will be responsible for greeting residents and visitors, answering telephone calls, and ensuring the safety and security of the community through monitoring surveillance systems and investigating any unusual activity. Additionally, you will handle administrative duties including processing reports related to work orders, incidents, and concerns, managing the receipt and delivery of packages such as prescription drugs and plants, and maintaining logs for community keys and gate passes. Collaboration with other departments will be essential to support various administrative functions effectively.
The position requires a professional demeanor and strong communication skills to respond promptly and courteously to resident, family, and employee concerns aimed at maintaining high customer satisfaction. A positive and friendly attitude towards residents and colleagues is vital to foster a harmonious community atmosphere. The company encourages employees who are compassionate, kind, empathetic, and team-oriented to join their mission of enriching lives. Candidates should be comfortable multitasking, making independent decisions when necessary, and proficient in essential computer skills including Outlook, Excel, and Word.
Senior Lifestyle offers not only a meaningful career but also a comprehensive benefits package including health, dental, vision, retirement plans, and paid time off, reflecting their commitment to supporting their employees. Furthermore, team members can access DailyPay, an innovative system for accessing earned wages before payday, demonstrating the company's progressive approach to employee welfare. The company also requires all employees to comply with COVID-19 vaccination policies unless exempted due to medical, religious, or personal beliefs, ensuring a safe working environment for everyone. This full-time position provides an excellent opportunity to join a values-driven company dedicated to making a difference in the lives of seniors and the team members who support them.
Job Requirements
- High school diploma or equivalent
- Three months of related experience preferred
- Ability to communicate clearly in English
- Proficiency in computer skills including Outlook, Excel and Word
- Must be compassionate, professional, kind and empathetic
- Ability to work well in a team environment
- Ability to multitask and make independent decisions
- Ability to maintain a positive and friendly demeanor
- Must comply with COVID-19 vaccination requirements unless exempted
Job Qualifications
- Three months of related experience is preferred
- Ability to communicate clearly and effectively in English
- Highly proficient computer skills including Outlook, Excel and Word
- Compassionate, professional, kind, engaging, empathetic and helpful
- Ability to work as part of a team and handle multiple tasks efficiently
- Ability to make independent decisions when necessary
- Maintain a positive and friendly demeanor toward residents and co-workers
Job Duties
- Greet residents and provide general assistance to visitors, prospective residents, and families
- Answer telephone calls
- Ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity
- Process reports for work orders, incidents and concerns
- Receive packages, plants, prescription drugs and deliver or hold as requested
- Maintain the sign in/out log for community keys and gate passes
- Assist other departments with administrative functions
- Respond to resident, family and employee concerns with timely follow up
- Maintain a positive and professional demeanor toward all residents, visitors and co-workers
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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