Concierge-PM Shift

Ivy Park at Monterey is a premier senior living community managed by Oakmont Management Group, situated on a beautifully landscaped campus that epitomizes comfort, care, and exceptional quality. This community offers five-star services and amenities tailored to create a rewarding lifestyle for its residents. Each resident receives individualized, comprehensive support designed to promote continuing independence while maintaining dignity and respect. The senior living environment at Ivy Park fosters meaningful relationships not only between residents and families but also among the dedicated team members. The community prides itself on its values of authenticity, teamwork, compassion, commitment, and resilience, which resonate throughout every aspect of daily living, ensuring every individual experiences a supportive and engaging atmosphere.

Oakmont Management Group, with communities spread across California, Hawaii, Colorado, and Nevada, is a recognized leader in the senior living industry. It operates under the Oakmont Senior Living and Ivy Living brands and serves thousands of seniors. Known for creating a familial environment among staff and residents, Oakmont prioritizes meaningful connections as the foundation of a rewarding life. Their team is carefully selected for their skills, experience, and passion for elder care. The company also encourages a culture where joy and laughter go hand in hand with excellence and professionalism.

The Concierge role at Ivy Park at Monterey is a vital position that directly impacts the quality of life for residents and the efficiency of community operations. Working primarily on Fridays and Saturdays from 3:30 PM to 8:00 PM, this part-time position offers a competitive pay range of $17.00 to $18.00 per hour. The Concierge serves as the first point of contact for residents, guests, and visitors, creating a welcoming and reassuring presence that enhances the community experience. In addition to greeting and assisting visitors, the role involves managing multi-line telephone systems, facilitating property tours, and providing essential clerical support to administrative staff.

This position requires an individual who excels in customer service, demonstrating patience, empathy, and professionalism in all interactions. The Concierge will monitor the Emergency Alert System to ensure resident safety, manage the business center and mail processes efficiently, and contribute to maintaining a safe and secure environment for everyone on campus. Teamwork is emphasized, as the Concierge collaborates with other departments to support the community's smooth operation. Candidate success in this role depends on strong communication skills, proficiency in Microsoft Office programs, and a commitment to embodying the community’s core values.

As part of their employment, eligible team members at Ivy Park enjoy comprehensive benefits, including medical, dental, and vision coverage, paid time off such as vacation and personal days, complimentary meals during shifts, bonus opportunities, life insurance paid by the company, and access to a discount program. Additionally, Oakmont offers a 401(k) savings plan with company match, recognition programs, student loan refinancing, pet insurance, employee assistance programs, and emergency financial assistance. The company is committed to health and safety protocols, including vaccination and screening measures to prevent communicable diseases, ensuring a protected environment for both team members and residents.

In summary, the Concierge position at Ivy Park at Monterey is suited for someone who is dedicated to enhancing the lives of seniors through outstanding service and operational support. This role offers meaningful work within a reputable, values-driven organization that supports career growth and provides a wide range of benefits to its employees. Joining Oakmont Management Group means becoming part of a compassionate, resilient community that honors its mission to deliver exceptional senior living experiences.