Concierge - Part Time/PRN

Scottsdale, AZ, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Weekend Shifts

Fixed Shifts

Benefits

Excellent Benefits

401(k) contributions

Paid vacation

sick leave

opportunities to grow

Dynamic environment

People first culture

Job Description

Clearwater Pinnacle Peak is a premier luxury senior living community located in Scottsdale, Arizona. As part of Clearwater Living, this community prides itself on offering an exceptional living experience for seniors, emphasizing a culture that places people first and service always. The community is not only committed to providing a warm and safe environment but also ensuring that its associates enjoy a rewarding workplace with excellent benefits such as 401(k) contributions, paid vacation and sick leave, and numerous opportunities for personal and professional growth. The dynamic and fast-paced environment at Clearwater Pinnacle Peak fosters collaboration among a dedicated team working together to celebrate and enhance the lives of the residents every day.

The role of a part-time/PRN Concierge at Clearwater Pinnacle Peak is a vital one that blends exceptional customer service with crucial administrative support to multiple departments within the community. Serving as the first point of contact, the Concierge sets a warm and welcoming tone, greeting visitors, answering phone calls professionally, relaying messages, and ensuring that the front entrance and lobby areas maintain a clean and organized appearance. This position is responsible for monitoring visitors, managing the community's lost and found system, sorting mail, and supporting staff with meal attendance tracking and other administrative tasks. The Concierge also plays a critical role during emergencies by being a key point of contact and adheres to community standards and regulatory compliance requirements.

This position requires individuals who are detail-oriented, approachable, and able to maintain a positive and professional image at all times. The schedule for this role is specifically Fridays and Saturdays from 2:00 pm to 10:00 pm, making it a great opportunity for those seeking part-time employment with meaningful impact. Overall, the Concierge contributes greatly to the smooth and safe operation of the community while embodying Clearwater Living's core values and dedication to service excellence. This role offers career growth potential in the senior living industry while working in an environment that prioritizes respect, teamwork, and resident-centered care.

Job Requirements

High school diploma or GED required
At least one year of experience in senior living, hospitality, or related field preferred
Ability to perform administrative duties and multitask efficiently
Excellent verbal and written communication skills
Professional and courteous phone etiquette
Ability to maintain a welcoming and positive demeanor
Must meet health requirements including TB test
Background clearances as mandated by government regulations
Availability to work Fridays and Saturdays 2:00 pm to 10:00 pm

Job Qualifications

High school diploma or GED required
A minimum of one year of work experience in senior living, hospitality, or related field preferred
Background clearances as required by government regulations
Must meet health requirements, including TB
Current First Aid/CPR/BLS certification a plus

Job Duties

Ensure front entrance, lobby, and reception areas are neat, clean, and organized at all times, presenting a professional first impression of the community
Ensure all people who come in contact with are welcomed to the community by standing to greet and offering any assistance needed
Answer, transferring, and delivering appropriate message calls while using a professional and courteous voice
Monitor all visitors, requesting them to sign in/out of logbook, reporting suspicious persons or activity immediately to the supervisor
Sort and distribute incoming mail
Accept and report resident’s special requests
Maintain community lost and found system
Order and replenish administrative supplies as necessary
Support Executive Director and other departments in administrative functions as needed
Maintain and check off meal attendance tracking form alerting staff of needed room services or residents who have not yet attended meals
Ensure regulatory compliance and report any issues or concerns immediately
Comply with Clearwater Living standards/policies to encourage safe and efficient operations
Encourage teamwork through open communication with associates
Display a positive and professional image through actions and maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working
Represent the Clearwater Living principles and core values on a daily basis
Perform other duties and tasks as assigned or required