Concierge (Part Time Weekends)

FirstService Residential is a leading property management company known for providing exceptional residential community management services across North America. With a commitment to enhancing the living experience within luxury residential settings, FirstService Residential emphasizes superior customer service and professionalism. The company specializes in managing high-end properties and communities, ensuring that every resident benefits from a 5-star community living experience that goes beyond standard expectations. At FirstService Residential, the concierge team plays a vital role in bridging residents with their community and the surrounding area, offering personalized services tailored to each individual's needs. The organization fosters a culture of excellence where service, discretion, and a detailed knowledge of local offerings are paramount. This concierge role is a part-time position with a schedule focused on weekend evening shifts, specifically Saturdays and Sundays from 3 pm to 11 pm, offering compensation at $20 per hour. It represents an opportunity for individuals passionate about hospitality and customer service to work in a dynamic and fast-paced environment that values attention to detail and effective communication.

The concierge position at FirstService Residential is crafted for individuals who are dedicated to providing superior customer service within a luxury residential setting. A successful concierge here is expected to demonstrate excellent time management and problem-solving skills, as the role involves constant interaction with residents and guests from diverse backgrounds. Hospitality excellence is key, and the role demands an amicable personality, a composed demeanor, and an ability to handle multiple priorities simultaneously. Daily duties include greeting and directing residents and visitors, managing access to the property, handling concierge requests such as restaurant and event reservations, transportation arrangements, and other personalized services like personal shopping and housekeeping coordination. The concierge must maintain extensive knowledge of the local area’s attractions, nightlife, and services to enhance the residents’ experience and foster strong relationships with local businesses and VIP contacts. This position also involves ensuring safety and security measures are followed, maintaining professional and polished appearances, assisting with administrative tasks, and supporting team training efforts. By joining FirstService Residential, concierges contribute significantly to creating a welcoming, attentive, and memorable environment that defines luxury community living.