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Concierge Part-time Weekends

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off

Job Description

The Harrison, a Sonida Senior Living community located in Indianapolis, Indiana, stands as a premier retirement community dedicated to providing quality care for seniors in both Assisted Living and Memory Care settings. The community prides itself on creating an environment where residents can experience comfort, compassion, and a high standard of care. With a focus on enriching the lives of its residents, The Harrison integrates cutting-edge technology to ensure safety, efficiency, and enhanced quality in daily operations. This approach not only benefits the residents but also supports employees in performing their roles effectively and with greater ease.

The role of Receptionist at The Harrison offers an opportunity to be the welcoming face of this esteemed community. This position entails answering and directing telephone calls, providing essential information to callers, greeting and assisting visitors, sorting and forwarding mail, and coordinating express mail services such as FedEx and UPS. Additionally, the receptionist plays a key role in resolving customer questions and concerns, contributing directly to the overall resident and visitor experience.

The Harrison community values flexible scheduling and invests in its employees by offering comprehensive benefits, including competitive wages, health and dental insurance, 401k with company match, paid time off from day one, and extensive training opportunities. This role is ideal for someone who enjoys delivering exceptional customer service and who appreciates being a dependable, responsible member of a dedicated team. Working at The Harrison means becoming part of a supportive community that values innovation, professional growth, and the well-being of both its residents and staff. The use of advanced technologies such as AI-driven fall prevention systems, automated care assessments, service enhancement tools, and robust data analytics supports this commitment to excellence in all facets of caregiving and community management.

Those choosing to join The Harrison will find themselves in a nurturing and innovative environment that prioritizes senior care with respect, dignity, and the latest technological advancements. The position as receptionist offers an expressive platform for impacting the lives of senior residents and their families positively while contributing to the smooth and welcoming operation of the community at large.

Job Requirements

  • High school diploma or equivalent
  • previous customer service experience preferred
  • ability to communicate effectively
  • dependable and punctual
  • basic computer skills
  • ability to handle confidential information appropriately

Job Qualifications

  • Enjoy providing exceptional customer service
  • care deeply for senior residents
  • dependable and responsible team member
  • good communication skills
  • ability to manage multiple tasks
  • familiarity with office technology and mail handling

Job Duties

  • Answers telephone and directs the caller to the appropriate individual
  • provides information such as community address, directions, fax numbers, and company website
  • greets and directs visitors
  • receives, sorts, and forwards incoming mail
  • coordinates pick-up and delivery of express mail services
  • resolves customer questions and concerns

Job Criteria

Experience

No experience required


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