Concierge Part-time Weekends

The Harrison, a Sonida Senior Living community, is a premier retirement community located in Indianapolis, Indiana. Our community is dedicated to providing high-quality care and enriching living experiences for seniors in both our Assisted Living and Memory Care programs. Known for our compassionate approach and commitment to excellence, The Harrison offers a comprehensive benefit package designed to support our employees' well-being and professional growth. We provide competitive wages or salaries, health and dental insurance, a 401k plan with company match, and many additional perks. At The Harrison, we believe in fostering an inclusive and supportive work environment where every team member plays a vital role in enhancing the lives of our residents. We are proud to offer flexible scheduling options to accommodate the diverse needs of our staff. To make your work easier and more efficient, we incorporate cutting-edge technology such as SafelyYou, which uses AI video technology to detect and prevent falls, advanced Electronic Health Record (EHR) technologies that automate care assessments, Sage to improve call light response times, and Microsoft Power BI, a comprehensive data management tool. These innovative tools help our team deliver superior care while reducing administrative workload. Moreover, The Harrison supports educational and learning opportunities, including paid referral programs for both team members and residents. Our robust benefits package also includes medical, dental, vision, life and disability insurance, an Employee Assistance Program, Dependent Care and Flexible Spending Accounts (FSA), Paid Time Off (PTO) available from day one, and paid training to ensure all employees have the resources they need to succeed. As an Equal Opportunity Employer, we adhere strictly to federal employment laws and promote a culture of respect, fairness, and diversity in our hiring practices.

The role we seek to fill is that of a Receptionist, who serves as the welcoming face and initial point of contact for The Harrison. As a Receptionist, you will be responsible for answering telephone calls and directing them to the appropriate recipients, providing essential information such as the community's address, directions, fax numbers, and website. You will greet and guide visitors, manage incoming and outgoing mail and packages, coordinate express mail services including FedEx and UPS, and resolve customer questions and concerns effectively. This position requires excellent communication skills, a compassionate attitude towards seniors, and a strong commitment to teamwork. The Receptionist plays a crucial role in maintaining smooth community operations and creating a positive first impression for residents, visitors, and staff alike. We look for candidates who enjoy delivering exceptional customer service and who value their role as a dependable and responsible member of our broader team. Working at The Harrison offers the unique opportunity to make a meaningful difference in the lives of seniors every day while growing your career within a supportive and innovative senior living community environment.