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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
competitive pay
Tip pool
Team member discounts
Continuous growth opportunities
supportive work environment
Sustainable company culture
generous employee discounts
Job Description
Willamette Valley Vineyards is a renowned winery located in the scenic Salem Hills of Oregon, famous for setting the standard for Willamette Valley Pinot Noir. As a company deeply rooted in the Oregon Wine Story, Willamette Valley Vineyards combines tradition with innovation to craft world-class wines. They are committed to creating remarkable experiences for customers and guests alike, highlighting the unique qualities of their vineyards as well as the region's rich winemaking heritage. The winery is known not only for the high quality of its products but also for its dedication to sustainability, diversity, and inclusive workplace culture. Joining Willamette... Show More
Job Requirements
- Must be able to lift 40lbs
- High school diploma or similar
- A valid/current OLCC and Food Handler’s Card or be willing to obtain one prior to start date
- Must be willing to work weekends, holidays, and on-site winery events
- Prioritize and manage multiple projects simultaneously and follow through on issues in a timely manner
- Be able to work in a fast paced environment
- Communicate through active listening skills and gather insight into human behavior
Job Qualifications
- High school diploma or equivalent
- Valid/current OLCC and Food Handler’s Card or willing to obtain prior to start date
- Strong communication skills through active listening
- Ability to prioritize and manage multiple projects simultaneously
- Experience working in fast paced customer service environments preferred
- Ability to work independently with little supervision
Job Duties
- Greets guests in warm, professional and genuinely hospitable manner
- Guides guests to Tasting Room bar, Tour & Tasting or other appointments/locations and promptly notifies appropriate staff of their arrival
- Handle a wide range of administrative and executive support tasks, working independently with little or no supervision
- Answers multi-line telephone system, takes accurate messages and transfers telephone calls to the appropriate person in an efficient manner
- Creates and types correspondence and memorandums in proper format
- Works efficiently with all departments of the company to ensure optimal guest service levels are being achieved and maintained
- When directed, monitors email account and directs emails to the appropriate person
- Responsible for relaying incoming telephone calls
- Continually enhances own knowledge of WVV’s products, varieties, appellations, markets, customers, competitors and opportunities
- Supports Company’s effort to create a more sustainable, cross-cultural and green environment
Job Criteria
Experience
No experience required
Job Location
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