Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $28.00 - $36.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Dental Insurance
Health Insurance
Life insurance
Paid sick time
Paid Time Off
Vision Insurance
Onsite parking
Job Description
Class X by RIVANI is a revolutionary ultra-luxury office concept developed by Robert Rivani, located in the heart of Miami Beach. This establishment transforms traditional workspaces into hospitality-driven, experiential environments, creating an incomparable sanctuary of ambition where hospitality, performance, wellness, and culture converge seamlessly. Class X offers true five-star amenities which include a private speakeasy, world-class fitness facilities, spa and wellness services, valet, concierge, and high-end dining options. These amenities are meticulously engineered to inspire its members through impeccable service delivered in a world-class environment. Operated by Black Briar Management, a leader in luxury real estate management, Class X adheres to the highest standards of luxury hospitality, benchmarked by Forbes Five-Star, AAA Five-Diamond, and Relais & Châteaux accolades.
The Part-Time Concierge position at Class X represents an opportunity to join an elite team committed to delivering exceptional service in a dynamic yet precise environment. The role is essential to the operational success of Rivani's front-of-house, acting as the backbone that ensures every commitment made to tenants is tracked, executed, and followed through to completion with precision and care. This role demands a highly organized, detail-oriented hospitality professional with genuine instincts for exceptional service and the discipline to manage multiple priorities simultaneously. The Part-Time Concierge works under the guidance of the Concierge Manager to facilitate a full range of tenant-facing operations, including managing requests, coordinating vendor services, and supporting programming activations.
Specifically structured to provide reliable coverage during scheduled paid time off (PTO) and planned absences for full-time concierge team members, as well as to provide dedicated support for tenant events and programming, this position requires availability and flexibility within daytime hours from Monday through Friday. Pay ranges from $28.00 to $36.00 per hour, with a competitive benefits package that includes health, dental, vision, and life insurance, paid time off, and sick leave.
This part-time role is not only essential for maintaining seamless service continuity in a fast-paced luxury environment but also serves as an ideal launching pad for individuals aspiring to grow within luxury hospitality leadership. Candidates who thrive in a fast-moving yet never chaotic work environment, understand the importance of subtle yet impactful service, and take pride in delivering service that is felt rather than announced will find this position highly rewarding. The ideal candidate possesses a process-driven mindset, exceptional communication skills, and a sincere passion for service. Additionally, bilingual proficiency in English and Spanish is strongly preferred to cater to the diverse tenant community and workforce. If you bring a solutions-forward approach and high standards of discretion and professionalism, Class X by RIVANI invites you to apply and contribute to an unparalleled luxury workplace experience.
The Part-Time Concierge position at Class X represents an opportunity to join an elite team committed to delivering exceptional service in a dynamic yet precise environment. The role is essential to the operational success of Rivani's front-of-house, acting as the backbone that ensures every commitment made to tenants is tracked, executed, and followed through to completion with precision and care. This role demands a highly organized, detail-oriented hospitality professional with genuine instincts for exceptional service and the discipline to manage multiple priorities simultaneously. The Part-Time Concierge works under the guidance of the Concierge Manager to facilitate a full range of tenant-facing operations, including managing requests, coordinating vendor services, and supporting programming activations.
Specifically structured to provide reliable coverage during scheduled paid time off (PTO) and planned absences for full-time concierge team members, as well as to provide dedicated support for tenant events and programming, this position requires availability and flexibility within daytime hours from Monday through Friday. Pay ranges from $28.00 to $36.00 per hour, with a competitive benefits package that includes health, dental, vision, and life insurance, paid time off, and sick leave.
This part-time role is not only essential for maintaining seamless service continuity in a fast-paced luxury environment but also serves as an ideal launching pad for individuals aspiring to grow within luxury hospitality leadership. Candidates who thrive in a fast-moving yet never chaotic work environment, understand the importance of subtle yet impactful service, and take pride in delivering service that is felt rather than announced will find this position highly rewarding. The ideal candidate possesses a process-driven mindset, exceptional communication skills, and a sincere passion for service. Additionally, bilingual proficiency in English and Spanish is strongly preferred to cater to the diverse tenant community and workforce. If you bring a solutions-forward approach and high standards of discretion and professionalism, Class X by RIVANI invites you to apply and contribute to an unparalleled luxury workplace experience.
Job Requirements
- Minimum of high school diploma or equivalent
- At least one year of concierge experience required
- Strong command of English and required Spanish language skills
- Proficient with Microsoft Office Suite and service management platforms
- Ability to work Monday to Friday daytime hours
- Excellent interpersonal skills and discreet communication
- Flexibility to support scheduled PTO coverage and events
Job Qualifications
- Two or more years of experience in luxury hospitality or related concierge services
- Exceptional organizational skills and ability to manage multiple tasks
- Strong written and verbal communication skills
- Proficiency with CRM and scheduling software
- Proactive and solutions-oriented mindset
- Demonstrated professionalism and discretion
- Passion for building a career in luxury hospitality
- Bilingual English/Spanish preferred
Job Duties
- Support concierge manager and front-of-house team in executing tenant requests
- Communicate with tenants respectfully and discreetly
- Maintain accurate records of tenant preferences and service history
- Coordinate with vendors and service providers
- Provide operational support during peak periods and events
- Cover for full-time concierge team members during PTO
- Assist with daily task management and scheduling
- Support tenant events and wellness programming
- Identify service improvement opportunities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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