Concierge - Part-time - Onion Creek

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $15.25 - $19.75
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Work Schedule

Standard Hours
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Benefits

daily access to pay with ZayZoon
Employee Discounts
employee appreciation events
Employee assistance program (EAP)
Paid Time Off
holiday worked premium pay

Job Description

Auberge is a distinguished company known for providing exemplary services within its industry. With a commitment to excellence and customer satisfaction, Auberge cultivates a supportive and professional workplace environment. The company prioritizes inclusivity and equal employment opportunities, ensuring a drug-free workplace and compliance with the Americans with Disabilities Act Amendment Act (ADAAA). Auberge values diversity and invites qualified applicants from all backgrounds to join its team, offering accommodations as needed.

The Concierge role at Auberge is a dynamic and essential position that requires a blend of receptionist skills and clerical support duties. This part-time position is designed for a professional who is attentive, tactful, and highly organized, supporting the Business Office Manager and interacting continually with residents, families, and employees. The Concierge acts as the first point of contact, providing courteous and efficient service to all stakeholders, thus playing a key role in maintaining the company's standard of excellence and satisfaction.

The role encompasses several responsibilities, including receptionist duties and clerical support with tasks related to human resources, accounts payable, accounts receivable, and payroll. This diversity in function mandates that the Concierge be adaptable, detail-oriented, and proactive in managing multiple tasks efficiently. A significant part of the job involves operating communications systems, including switchboards and multi-line telephone systems, facilitating smooth and professional communication throughout the facility.

Auberge offers AMAZING benefits to its part-time employees, including daily access to pay through ZayZoon, employee discounts, appreciation events, an Employee Assistance Program (EAP), paid time off, and premium pay for holidays worked. These benefits reflect Auberge's dedication to the well-being and appreciation of its team members, ensuring a motivating and supportive workplace.

Working as a Concierge at Auberge not only requires proficiency in administrative duties and communication skills but also demands a high level of empathy, professionalism, and the ability to maintain confidentiality. Employees in this role must demonstrate sensitivity when handling delicate situations and inquiries, guaranteeing an industry-leading level of service at all times. The role is physically active, requiring the ability to walk, stand, talk, hear, and move freely throughout the facility, ensuring responsiveness and presence in the workplace.

This position offers an excellent opportunity for individuals who enjoy working in a fast-paced, service-oriented environment and who are eager to contribute to a positive and efficient workplace culture. Auberge values employees who bring a combination of professionalism, interpersonal skills, and administrative capabilities, recognizing the impact of each team member in contributing to the organization’s success and reputation.

Job Requirements

  • High school diploma or equivalent
  • Proficient PC skills
  • Microsoft Word and Excel
  • Ability to read, write, and speak English clearly
  • Ability to operate switchboard
  • Previous experience with multi-line system preferred
  • Ability to walk, stand, talk, hear, and move freely throughout facility

Job Qualifications

  • High school diploma or equivalent
  • Proficient PC skills including Microsoft Word and Excel
  • Excellent verbal and written communication skills in English
  • Experience operating multi-line telephone systems preferred
  • Ability to handle sensitive information with discretion
  • Strong organizational and multitasking skills

Job Duties

  • Perform receptionist duties including greeting residents, families, and visitors
  • Provide clerical support to the Business Office Manager with human resources tasks
  • Assist with accounts payable and accounts receivable processes
  • Support payroll functions as needed
  • Operate and manage multi-line telephone systems and switchboards
  • Maintain sensitivity, tact, and professionalism in all interactions
  • Ensure a high level of customer service and satisfaction

Job Criteria

Experience

Entry Level (1-2 years)


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