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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $17.00 - $18.00
Work Schedule
Flexible
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Vacation personal day sick pay
Holidays
Complimentary Meals
Bonus opportunities
Life insurance
Discount Program
401(k) savings plan
recognition programs
Student Loan Refinancing
Pet insurance
Employee assistance program
financial assistance
Job Description
Oakmont Management Group is a distinguished leader in the senior living industry, managing an extensive portfolio of premier senior living communities under the Oakmont Senior Living and Ivy Living brands. Based in Irvine, California, the organization serves thousands of seniors across multiple states including California, Nevada, and Hawaii. Oakmont of Westpark, one of their beautiful campuses, exemplifies the company’s commitment to providing exceptional quality, comfort, and care. The community features a beautifully landscaped environment and offers five-star services and amenities designed to promote a rewarding lifestyle with individualized support that encourages residents to maintain their independence. The culture at Oakmont... Show More
Job Requirements
- Must be at least 18 years of age
- high school diploma or equivalent
- prior experience in hospitality or senior living preferred
- proficiency in Microsoft Office applications
- excellent verbal and written communication skills
- ability to handle multiple phone lines professionally
- capable of responding to emergency alerts
- must pass criminal background and health checks
- comply with health and safety guidelines including possible COVID-19 protocols
Job Qualifications
- Must be at least 18 years of age
- high school diploma or equivalent
- prefer two (2) years of experience in a hospitality setting or prior senior living community
- excellent customer service skills
- able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- must pass a criminal background check and health screening tests, including physical and TB tests
- willing to comply with COVID-19 related health and safety protocols including vaccination, screening, testing, and PPE use as required
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- monitor the Emergency Alert System and immediately respond to every call
- effectively manage business center and process incoming and outgoing mail
- maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- encourage teamwork through cooperative interactions with co-workers and other departments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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