Concierge - Part-time, Hyattsville, MD

Columbia, MD, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $18.00 - $20.00

Work Schedule

Day Shifts

Weekend Shifts

Benefits

hourly wage

Overtime Eligible

Weekend schedule

Professional development opportunities

Supportive team environment

Job Description

The UIP Companies, Inc. (UIP) is a well-established vertically integrated real estate investment, development, asset and property management, and general contracting firm specializing in multi-family, mixed-use, retail, and light industrial properties. Founded in 2001, UIP has earned a reputation for delivering quality housing that satisfies the most discerning residents and investors within the Washington, DC metropolitan area, including key locations such as Washington DC itself, its close-in suburbs, Hyattsville, MD, and Arlington, VA. UIP's portfolio showcases a wide variety of properties, and through its comprehensive approach, the company manages all aspects of property life cycles from acquisition and development to... Show More

Job Requirements

High school diploma
at least 2 years' experience in customer service
experience in property management or hospitality preferred
excellent communication skills both verbal and written
strong problem-solving skills
self-motivated and able to work independently
ability to prioritize tasks effectively
proficiency with Microsoft Office
knowledge of local area amenities
ability to handle high-pressure situations
ability to follow procedures with minimal supervision

Job Qualifications

At least 2 years' experience in a customer service role, experience within property management or hospitality preferred
high school diploma
proven ability to provide exceptional customer service with a high degree of professionalism
high level of communication skills and the demonstrated ability to effectively and be clearly understood when interacting with residents, vendors, visitors, and team members, both verbally and in writing
strong problem-solving and troubleshooting skills
self-motivated, self-directed, and able to effectively prioritize
ability to follow procedures with limited supervision
ability to work well under pressure, with a high degree of follow up and follow through and organizational skills
excellent knowledge of the local area including retail, dining, service, and entertainment options
ability to effectively use Microsoft Office and other programs necessary to perform the role

Job Duties

Greet prospects, guests and residents when entering or exiting the building
answer in-person, phone call and email requests for maintenance or services offered, taking the appropriate action to resolve the request
manage package delivery including receiving, logging, updating lobby screen, storing, providing notices and issuing packages to residents
secure packages and dry cleaning for residents' later pick up and retrieve items for residents upon request
develop rapport and relationships with residents and become familiar with preferences
maintain security of entrance, front desk and mailroom and monitor and control the building's access system
notify appropriate parties when vendors appear on property to perform work
other duties as needed

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

Don't Stop At One Job - There's More

Create a free profile

We'll match you with best jobs

Get job offers faster

Create Your Profile

Search For More Opportunities:

More Jobs Like This: