
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $18.00 - $18.50
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
Medical
Dental
Vision
vacation
personal day
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) Savings Plan with Company Match
recognition programs
Student Loan Refinancing
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
Oakmont of Valencia is a premier senior living community managed by Oakmont Management Group, located on a beautifully landscaped campus designed to provide exceptional quality, comfort, and care with five-star services and amenities. This community offers residents a rewarding lifestyle that includes individualized comprehensive support aimed at promoting continuing independence. Residents enjoy meaningful lifestyles and relationships fostered by a culture that emphasizes Authenticity, Teamwork, Compassion, Commitment, and Resilience. With locations across California, Hawaii, Colorado, and Nevada, Oakmont Management Group is recognized as a leader in senior living, known for its dedication to creating a family atmosphere for team members, residents, and their families. The organization values caring and meaningful relationships and selects team members for their skills, experience, and passion for working with seniors. The community prides itself on an environment where joy, laughter, and excellence coexist, ensuring a welcoming and supportive home for its residents.
The Concierge (Front Desk) position at Oakmont of Valencia plays a vital role in maintaining this family-oriented and highly professional atmosphere. This part-time role offers shifts from 8am to 3pm or 3pm to 8pm, including weekend work, with competitive pay ranging from $18.00 to $18.50 per hour. The Concierge is the friendly face and voice of the community, responsible for greeting visitors, assisting residents, and providing clerical support to the administrative staff. They handle various tasks such as answering a multi-line telephone, arranging tours, and managing mail and the business center. The Concierge actively contributes to a safe and secure environment by following established safety standards and responding promptly to emergency alerts. This role requires excellent customer service skills and the ability to communicate effectively with residents, families, and team members alike. Additionally, the Concierge embodies the organization's core values by fostering teamwork and cooperative interactions across departments. This position promises opportunities for career growth, relocation, and travel within the expansive network of communities under Oakmont Management Group. Eligibility for comprehensive benefits, including medical, dental, vision, paid time off, and bonus opportunities, further enhances the attractiveness of this role. The Concierge job at Oakmont of Valencia is perfect for individuals passionate about senior care and customer service, who seek to make a meaningful impact while working in a supportive and dynamic environment.
The Concierge (Front Desk) position at Oakmont of Valencia plays a vital role in maintaining this family-oriented and highly professional atmosphere. This part-time role offers shifts from 8am to 3pm or 3pm to 8pm, including weekend work, with competitive pay ranging from $18.00 to $18.50 per hour. The Concierge is the friendly face and voice of the community, responsible for greeting visitors, assisting residents, and providing clerical support to the administrative staff. They handle various tasks such as answering a multi-line telephone, arranging tours, and managing mail and the business center. The Concierge actively contributes to a safe and secure environment by following established safety standards and responding promptly to emergency alerts. This role requires excellent customer service skills and the ability to communicate effectively with residents, families, and team members alike. Additionally, the Concierge embodies the organization's core values by fostering teamwork and cooperative interactions across departments. This position promises opportunities for career growth, relocation, and travel within the expansive network of communities under Oakmont Management Group. Eligibility for comprehensive benefits, including medical, dental, vision, paid time off, and bonus opportunities, further enhances the attractiveness of this role. The Concierge job at Oakmont of Valencia is perfect for individuals passionate about senior care and customer service, who seek to make a meaningful impact while working in a supportive and dynamic environment.
Job Requirements
- Must be at least 18 years of age
- High school diploma or equivalent
- Prefer two (2) years of experience in a hospitality setting or prior senior living community
- Excellent customer service skills
- Able to operate a personal computer and be proficient in MS Office programs
- Possess written and verbal skills to interact and communicate effectively with others
- Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
- Willingness to comply with company health and safety policies including vaccination and use of PPE
- Must be willing to work weekends
Job Qualifications
- Must be at least 18 years of age
- High school diploma or equivalent
- Prefer two (2) years of experience in a hospitality setting or prior senior living community
- Excellent customer service skills
- Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
- Willing to vaccinate, participate in daily screening, surveillance testing, and to wear personal protective equipment (PPE) as required by company guidelines to prevent the spread of communicable diseases
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- Monitor the Emergency Alert System and immediately respond to every call
- Effectively manage business center and process incoming and outgoing mail
- Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- Encourage teamwork through cooperative interactions with co-workers and other departments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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