Concierge (Part Time - Evening Shift)

Virginia Beach, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $13.50 - $17.50

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Retirement benefits

short-term disability

long-term disability

Paid Time Off

Job Description

Senior Lifestyle is a leading provider in the senior living industry, dedicated to offering high-quality care and enriching experiences to residents across their communities. With a focus on HEART values - Hospitality, Excellence, Appreciation, Respect, and Teamwork - Senior Lifestyle creates environments where seniors feel valued, assisted, and part of a vibrant community. They emphasize a mission-driven culture designed to positively impact the lives of residents, their families, and the staff who serve them. This company cherishes compassionate service and fosters a positive work atmosphere conducive to personal and professional growth. Senior Lifestyle is committed to employing individuals who embrace their HEART values to maintain a warm and welcoming living environment for seniors while providing excellent service and support.

The role available within Senior Lifestyle is a community-oriented position focused on providing a variety of assistance to residents, guests, vendors, and team members within senior living communities. The successful candidate will be central to maintaining a safe, comfortable, and supportive community atmosphere by greeting residents and visitors, processing essential communications such as phone calls and reports, and working collaboratively across departments to meet the needs of the community. This position blends customer service, administrative tasks, and safety monitoring responsibilities to ensure residents’ well-being and satisfaction. Applicants with strong interpersonal skills, a team-oriented mindset, and the ability to handle multiple tasks efficiently will find this role rewarding. The company offers comprehensive benefits including health, dental, vision, retirement plans, various disability coverages, and paid time off, supporting employee health and financial security. Employment comes with the expectation of COVID-19 vaccination, subject to exemptions, reflecting a commitment to community health and safety.

Job Requirements

Three months of related experience preferred
Ability to communicate clearly and effectively in English
Highly proficient computer skills including Outlook, Excel, and Word
Ability to work as part of a team
Ability to handle multiple tasks efficiently
Ability to make independent decisions when circumstances warrant
Maintain a positive and friendly demeanor toward residents and co-workers

Job Qualifications

Three months of related experience preferred
Communicate clearly and effectively in English
Highly proficient computer skills including Outlook, Excel, and Word
Compassionate, professional, kind, engaging, empathetic, and helpful
Ability to work as part of a team and handle multiple tasks efficiently
Ability to make independent decisions when needed
Maintain a positive and friendly demeanor

Job Duties

Greet residents and provide general assistance to visitors, prospective residents, and families
Answer telephone calls
Monitor surveillance cameras, door alarms, life safety systems, building alarms and investigate any unusual activity
Process reports such as work orders, incidents, and concerns
Receive and deliver or hold packages, plants, prescription drugs as requested
Maintain sign in/out log for community keys and gate passes
Assist other departments with administrative functions
Respond timely to resident, family, and employee concerns while ensuring high customer satisfaction
Maintain a positive and professional demeanor toward residents, visitors, and co-workers