Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement benefits
short-term disability
long-term disability
Paid Time Off
Job Description
Senior Lifestyle is a recognized leader in the senior living industry, dedicated to enriching the lives of residents by delivering exceptional care and hospitality. The company operates a network of communities that focus on creating a supportive environment where seniors can thrive. Their approach is anchored in the values of HEART: Hospitality, Excellence, Appreciation, Respect, and Teamwork, which they incorporate into every aspect of their service. With a commitment to quality and personalized care, Senior Lifestyle caters to seniors' physical, emotional, and social needs, making each community feel like home. This company values compassionate individuals who are eager to make a positive difference in the lives of others, contributing meaningfully to the community's well-being and happiness.
The role in question is centered around providing essential support and assistance to residents, guests, and vendors within the Senior Lifestyle community. As a community support representative, the successful candidate will be the first point of contact for visitors and residents, ensuring they feel welcomed and cared for. Responsibilities include greeting residents and visitors, managing telephone communications, overseeing safety by monitoring security systems, and managing daily administrative tasks such as recording work orders and incidents. This position demands a high level of professionalism and a friendly demeanor, contributing to a safe, pleasant, and supportive community atmosphere.
Moreover, the role involves handling deliveries, maintaining property access logs, and collaborating with various departments to maintain smooth operations. The person in this position must be compassionate, patient, and able to juggle multiple duties efficiently while making independent decisions when necessary. Mastery of computer applications such as Outlook, Excel, and Word is essential, enabling swift and accurate handling of administrative functions. This is a vital position within the community, requiring exceptional interpersonal skills to respond promptly to concerns regarding residents, families, or employees, thereby ensuring continuous high satisfaction levels.
Candidates with at least three months of related experience who can communicate effectively in English and demonstrate a caring attitude are highly encouraged to apply. This role offers the opportunity to develop personally and professionally within a supportive and respected organization. Senior Lifestyle is committed to the safety and health of its employees and residents, requiring proof of COVID-19 vaccination unless exempted for medical, religious, or personal reasons. The company also offers comprehensive benefits and innovative payment options such as DailyPay, supporting employees' financial well-being.
This position is ideal for individuals who are enthusiastic about making a tangible difference in senior residents' quality of life, thrive in a team environment, and take pride in maintaining a nurturing, respectful community. Those who identify with the values of Hospitality, Excellence, Appreciation, Respect, and Teamwork will find this role rewarding and inspiring, with opportunities to grow within a dynamic senior living company.
The role in question is centered around providing essential support and assistance to residents, guests, and vendors within the Senior Lifestyle community. As a community support representative, the successful candidate will be the first point of contact for visitors and residents, ensuring they feel welcomed and cared for. Responsibilities include greeting residents and visitors, managing telephone communications, overseeing safety by monitoring security systems, and managing daily administrative tasks such as recording work orders and incidents. This position demands a high level of professionalism and a friendly demeanor, contributing to a safe, pleasant, and supportive community atmosphere.
Moreover, the role involves handling deliveries, maintaining property access logs, and collaborating with various departments to maintain smooth operations. The person in this position must be compassionate, patient, and able to juggle multiple duties efficiently while making independent decisions when necessary. Mastery of computer applications such as Outlook, Excel, and Word is essential, enabling swift and accurate handling of administrative functions. This is a vital position within the community, requiring exceptional interpersonal skills to respond promptly to concerns regarding residents, families, or employees, thereby ensuring continuous high satisfaction levels.
Candidates with at least three months of related experience who can communicate effectively in English and demonstrate a caring attitude are highly encouraged to apply. This role offers the opportunity to develop personally and professionally within a supportive and respected organization. Senior Lifestyle is committed to the safety and health of its employees and residents, requiring proof of COVID-19 vaccination unless exempted for medical, religious, or personal reasons. The company also offers comprehensive benefits and innovative payment options such as DailyPay, supporting employees' financial well-being.
This position is ideal for individuals who are enthusiastic about making a tangible difference in senior residents' quality of life, thrive in a team environment, and take pride in maintaining a nurturing, respectful community. Those who identify with the values of Hospitality, Excellence, Appreciation, Respect, and Teamwork will find this role rewarding and inspiring, with opportunities to grow within a dynamic senior living company.
Job Requirements
- Three months related experience preferred
- ability to communicate clearly and effectively in English
- proficiency with Outlook, Excel and Word
- compassionate and professional attitude
- team player
- ability to multitask efficiently
- ability to make independent decisions when needed
- maintain positive and friendly demeanor
Job Qualifications
- Three months of related experience is preferred
- ability to communicate clearly and effectively in English
- highly proficient computer skills including Outlook, Excel, and Word
- compassionate, professional, kind, engaging, empathetic and helpful
- ability to work as part of a team and handle multiple tasks efficiently
- ability to make independent decisions when circumstances warrant
- maintain a positive and friendly demeanor toward residents and co-workers
Job Duties
- Greet residents and provide general assistance to visitors, prospective residents, and families
- answer telephone calls
- ensure safety of residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating unusual activity
- process reports such as work orders, incidents and concerns
- receive packages, plants, prescription drugs and deliver or hold as requested
- maintain the sign in/out log for community keys and gate passes
- assist other departments with administrative functions
- ensure resident, family, and employee concerns receive timely response and follow up
- maintain a positive and professional demeanor toward all residents, visitors and co-workers
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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