Concierge (Part Time - Day Shift )

Senior Lifestyle is a reputable senior living community dedicated to providing exceptional care and services to residents in a warm and welcoming environment. The company is committed to enhancing the quality of life for seniors by offering personalized support and fostering a community atmosphere grounded in respect, empathy, and teamwork. With a strong focus on mission-driven values, Senior Lifestyle aims to enrich the lives of those it serves through what they call HEART - Hospitality, Excellence, Appreciation, Respect, and Teamwork. This approach not only benefits the residents but also shapes a positive and supportive workplace for their team members.

The role available at Senior Lifestyle is centered around offering frontline assistance to residents, guests, and vendors within the community. This position plays a crucial part in ensuring a safe, hospitable, and efficiently managed living environment. As a team member in this role, you will be expected to greet residents warmly, assist visitors including prospective residents and their families, and respond to telephone inquiries with professionalism and care. You will also be responsible for monitoring safety systems such as surveillance cameras and alarms, investigating any unusual activity, and processing essential reports related to work orders, incidents, and concerns.

Your duties will include handling deliveries such as packages, plants, and prescription medications, maintaining access logs for community keys and gate passes, and providing administrative support to other departments as needed. Importantly, you will be an ambassador for the community’s values, ensuring that concerns from residents, families, and employees are addressed promptly to maintain high customer satisfaction levels. Maintaining a positive and professional demeanor throughout your interactions with all residents, visitors, and coworkers is vital to the success of this role.

The ideal candidate for this position possesses compassion, professionalism, and empathy along with a friendly and engaging manner. Experience in a related role is preferred to help manage the multitasking nature of the job efficiently. Strong communication skills in English and proficiency with computer applications like Outlook, Excel, and Word are essential. The ability to work collaboratively within a team and make independent decisions when necessary will help you excel in this dynamic role. This position offers meaningful work in a supportive environment, contributing to the wellbeing of senior residents and providing a rewarding experience for the individual who embraces the company’s HEART principles.