Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $15.25 - $19.50
Work Schedule
Night Shifts
Benefits
Paid holidays
Paid Time Off
Daily Pay Option
Tuition Reimbursement
vendor discounts
Medical insurance
Dental Insurance
Vision Insurance
Job Description
Glacier Hills, located in Ann Arbor, Michigan, is a renowned community dedicated to providing safe, warm, and welcoming environments for its residents. As part of the Trinity Health network, Glacier Hills values person-centered care, rooted deeply in its mission and core values which emphasize honoring the dignity of every individual. This community is committed to delivering compassionate support while embracing diversity and fostering growth through mutual respect and inclusion. With a reputation for offering exceptional living standards, Glacier Hills integrates a variety of services designed to enhance the quality of life for all its residents.
The role available at Glacier Hills is that of a Part-Time Concierge, specifically for the night shift from 6 pm to 2 am. This position plays a crucial part in ensuring the community remains safe, welcoming, and well-managed during after-hours. As a Concierge on the midnight shift, you will act as the dependable and calm presence that residents, guests, and vendors can rely on throughout the night. This role demands a professional who can handle stressful situations with poise, communicate effectively, and execute emergency protocols confidently. Your responsibilities will include greeting residents and visitors, managing building access and communications, facilitating maintenance requests, and responding promptly to emergencies. Demonstrated attention to detail and the ability to work independently are vital to successfully supporting the operational flow during these hours.
This part-time position offers a unique opportunity for individuals who enjoy helping others and thrive in a dynamic overnight environment. Along with a supportive team atmosphere, Glacier Hills provides comprehensive benefits from the first day of employment including low-cost medical, dental, and vision insurance plans, plus access to services within the Trinity Health network. Employees are offered paid holidays, generous paid time off (PTO), and an innovative pay structure allowing daily pay through DailyPay. Additionally, there are discounts available with major vendors such as AT&T, Verizon, Ford Motor Company, General Motors, and Quicken Loans. One of the standout perks includes up to $4,000 in tuition reimbursement annually, which underlines the employer’s commitment to employee growth and education.
Working as a Concierge at Glacier Hills means becoming an essential part of a community-focused organization that values compassionate care and inclusivity. The position is perfect for someone who enjoys creating positive experiences for others while ensuring safety and comfort after hours. This role also provides the opportunity to sharpen communication and problem-solving skills, work independently on clear protocols, and develop a thorough understanding of emergency management within a community setting. If you are reliable, detail-oriented, and have a caring demeanor, this position could be your chance to contribute meaningfully while balancing work with other life commitments given the part-time schedule.
The role available at Glacier Hills is that of a Part-Time Concierge, specifically for the night shift from 6 pm to 2 am. This position plays a crucial part in ensuring the community remains safe, welcoming, and well-managed during after-hours. As a Concierge on the midnight shift, you will act as the dependable and calm presence that residents, guests, and vendors can rely on throughout the night. This role demands a professional who can handle stressful situations with poise, communicate effectively, and execute emergency protocols confidently. Your responsibilities will include greeting residents and visitors, managing building access and communications, facilitating maintenance requests, and responding promptly to emergencies. Demonstrated attention to detail and the ability to work independently are vital to successfully supporting the operational flow during these hours.
This part-time position offers a unique opportunity for individuals who enjoy helping others and thrive in a dynamic overnight environment. Along with a supportive team atmosphere, Glacier Hills provides comprehensive benefits from the first day of employment including low-cost medical, dental, and vision insurance plans, plus access to services within the Trinity Health network. Employees are offered paid holidays, generous paid time off (PTO), and an innovative pay structure allowing daily pay through DailyPay. Additionally, there are discounts available with major vendors such as AT&T, Verizon, Ford Motor Company, General Motors, and Quicken Loans. One of the standout perks includes up to $4,000 in tuition reimbursement annually, which underlines the employer’s commitment to employee growth and education.
Working as a Concierge at Glacier Hills means becoming an essential part of a community-focused organization that values compassionate care and inclusivity. The position is perfect for someone who enjoys creating positive experiences for others while ensuring safety and comfort after hours. This role also provides the opportunity to sharpen communication and problem-solving skills, work independently on clear protocols, and develop a thorough understanding of emergency management within a community setting. If you are reliable, detail-oriented, and have a caring demeanor, this position could be your chance to contribute meaningfully while balancing work with other life commitments given the part-time schedule.
Job Requirements
- Ability to work part-time night shifts from 6pm-2am
- experience in customer service or related field preferred
- high school diploma or equivalent
- basic computer literacy
- strong communication skills
- ability to handle emergencies calmly and efficiently
- physical ability to walk and monitor property
Job Qualifications
- Excellent communication and problem-solving skills
- professional, calm, and detail-oriented
- ability to work independently and follow emergency protocols
- comfortable using phones, email, and basic computer systems
- physically able to walk the property and respond quickly as needed
Job Duties
- Greet and assist residents, guests, and vendors after hours
- answer and direct calls, respond to inquiries, and relay important messages
- monitor building access and maintain key control for common areas
- facilitate after-hours maintenance requests and emergencies
- enter and track work orders in the Worxhub system
- post resident notices and assist with administrative tasks as needed
- conduct nightly checks of entrances, doors, and common areas
- respond to emergencies using our Emergency Broadcast system
- maintain emergency contact lists and assist during critical events
Job Criteria
Experience
No experience required
Job Location
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