Job Overview

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Compensation

Hourly
Range $14.75 - $19.00
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Benefits

Competitive wages
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid holidays
Paid sick leave
401K with company match
free meals at work
Employee assistance program
Employee Referral Program

Job Description

Cogir Senior Living, headquartered in Scottsdale, Arizona, is a reputable and established operator of senior living communities across 11 states nationwide. This respected company is dedicated to providing exceptional care and an enriching environment for seniors while fostering a supportive, accommodating, and growth-driven workplace for its employees. Cogir Senior Living has built a strong reputation for its commitment to excellence, innovation, and human-focused care, which is reflected in its corporate values centered on creativity, respect, and continuous improvement. The company offers competitive wages, extensive training opportunities, and a welcoming culture where employees can develop lasting, rewarding careers in the senior living industry.

The role of Concierge at Cogir Senior Living is a vital position within the community, serving as the initial point of contact for residents, their families, visitors, and guests. This position encompasses front desk responsibilities combined with an emphasis on providing top-tier customer service by maintaining a pleasant, approachable, and helpful demeanor at all times. The Concierge helps establish a warm and inviting atmosphere while enhancing the overall experience in the senior living community. Key duties include managing telephone calls on a multi-line phone system, greeting guests, maintaining visitor logs, scheduling resident appointments and transportation, and supporting management with various administrative tasks. Through multitasking and excellent communication, the Concierge plays a fundamental role in ensuring smooth front desk operations and elevating resident satisfaction. This role is perfect for an individual who enjoys interaction, values professionalism, and is motivated to contribute positively to the senior living environment. Availability to work flexible hours, including weekends and holidays, is essential to meet the needs of the community effectively. Benefits such as health, dental, vision, and life insurance, paid time off, 401K with company match, and other perks make this position an appealing opportunity for candidates eager to grow within a compassionate and vibrant organization.

Job Requirements

  • High school diploma or equivalent
  • At least 6-12 months of previous customer service or front desk experience in a hotel retirement community or office setting
  • Working knowledge of various computer systems including Word Excel and Outlook
  • Patience and willingness to assist our residents visitors and team members
  • Friendly assertive professional outgoing multitasked and organized
  • Excellent communication skills
  • Availability to work flexible shifts including weekends and holidays
  • Ability to maintain confidentiality and adhere to ethical standards

Job Qualifications

  • High school diploma or equivalent
  • At least 6-12 months of previous customer service or front desk experience in a hotel retirement community or office setting
  • Working knowledge of various computer systems including Word Excel and Outlook
  • Patience and willingness to assist our residents visitors and team members
  • Friendly assertive professional outgoing multitasked and organized
  • Excellent communication skills
  • Availability to work flexible shifts including weekends and holidays
  • Ability to maintain confidentiality and adhere to ethical standards

Job Duties

  • Answer a multi-line telephone directing calls and inquiries as needed
  • Greet all families residents guests and vendors with a smile
  • Maintain outside visitor logs and monitor access to the community
  • Assist residents with scheduling transportation activities or appointments
  • Support management with administrative tasks such as data entry scheduling or light clerical work
  • Order office supplies
  • Address resident concerns or questions and escalate issues to management when necessary
  • Complete work order requests

Job Criteria

Experience

Mid Level (3-7 years)


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