Glenncrest at Buckhead logo

Concierge- Part Time

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $18.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive wage
Health Insurance
Dental Insurance
Paid Time Off
Opportunities for advancement
supportive work environment
Excellent Benefits Package

Job Description

QSL Management is a dynamic and fast-growing senior living company committed to providing seniors with luxurious and comfortable resort-style homes. Our mission focuses on promoting wellness, security, longevity, family, joy, and self-worth for our residents. We strive to create an environment where our team members can grow and thrive, embodying our core values of Excellence, Compassion, Respect, Leadership, Integrity, Safety, and Joy. At QSL Management, we believe in creating meaningful experiences and fostering strong relationships with our senior community. Our approach goes beyond just providing housing; it involves delivering a lifestyle that enriches the lives of older adults through exceptional services and a caring environment. We take pride in offering a work atmosphere that supports professional growth, encourages leadership, and values the contributions of every team member.

The Concierge role at Glenncrest at Buckhead is an essential position within our community, tasked with delivering high-level hospitality to residents, guests, and employees. As the first point of contact, the Concierge plays a pivotal role in shaping visitors' initial impressions and ensuring smooth communication and access within the community. This position demands a professional and polished individual who demonstrates excellent interpersonal skills, attention to detail, and the ability to manage multiple tasks simultaneously. The Concierge will be responsible for front desk operations including answering phones courteously, directing visitors, maintaining cleanliness of the lobby and porch areas, assisting with events and activities, and performing general office duties as needed. This role offers a competitive wage, an excellent benefits package, and opportunities for advancement within a supportive and values-driven organization. Working in a flexible schedule that may include weekends and holidays, the Concierge contributes significantly to the overall positive experience of our residents and fosters a welcoming environment that aligns with the company’s mission and core values.

Job Requirements

  • Must have a caring heart, willing to serve others
  • High school diploma/GED
  • Two years general office experience including reception experience
  • Experience working with the older adult population preferred
  • Professional and polished with proper grammar skills and pleasant voice tone
  • Excellent interpersonal, organizational, time management and oral/written communication skills
  • Ability to work in team environment
  • Must be attentive to details, able to multi-task and work with multiple interruptions
  • Basic knowledge of Microsoft Word preferred
  • Basic knowledge of Microsoft Excel preferred
  • Ability to work flexible schedules including weekends and holidays

Job Qualifications

  • High school diploma/GED
  • Two years general office experience including reception experience
  • Experience working with the older adult population preferred
  • Professional and polished with proper grammar skills and pleasant voice tone
  • Excellent interpersonal, organizational, time management and oral/written communication skills
  • Ability to work in a team environment
  • Attentive to details, able to multi-task and handle multiple interruptions
  • Basic knowledge of Microsoft Word preferred
  • Basic knowledge of Microsoft Excel preferred
  • Ability to work flexible schedules including weekends and holidays

Job Duties

  • Offer high level hospitality to all residents, guests and employees
  • Fulfill front desk responsibilities including answering phone courteously with proper greetings and directing visitors
  • Ensure lobby and front porch area is clean and free of trash
  • Assist with activities conducted in the lobby near phone and front door and lead weekend/evening activities when traffic is less
  • Assist with other general office tasks upon request

Job Criteria

Experience

Mid Level (3-7 years)


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