Job Overview

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Compensation

Hourly
Exact $17.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off

Job Description

Clarendale of Chandler is a distinguished senior living community dedicated to providing an enriching, supportive, and compassionate environment for older adults. Managed by Life Care Services, a leading organization in senior living management, Clarendale of Chandler stands out by offering not only exceptional care but also a vibrant community where seniors can thrive. Life Care Services is well known in the senior living industry for its commitment to quality, warmth, and hospitality, ensuring that residents enjoy a life full of dignity and joy. By joining Clarendale of Chandler, you become part of a company that values investing in its employees, reflecting its future-forward approach to senior living. The company emphasizes a culture of continuous improvement and respect, fostering a workplace environment where every team member feels valued and empowered to make a difference.

The role of Concierge at Clarendale of Chandler is crafted for individuals passionate about hospitality and eager to make a meaningful impact in the lives of seniors and their families. As a concierge, you serve as the welcoming face and voice of the community. This position requires someone who thrives on human connection, providing warm, courteous, and professional service every day. The concierge is the critical link between guests, residents, vendors, and the internal team, ensuring smooth communication and resolution of daily concerns while maintaining a welcoming and efficient front desk environment. Starting at $17.00 an hour, this is an hourly role that demands availability on weekends, reflecting the community’s need to ensure exceptional service at all times.

The responsibilities of the concierge at Clarendale of Chandler go beyond routine administrative tasks. This role includes answering phone calls promptly, managing package deliveries with care, and preparing maintenance requests—all while ensuring each interaction embodies the company’s Hospitality Promises. These promises embrace warmth, respect, attentiveness, accountability, professionalism, and valuing diversity. Such a service philosophy ensures every resident and visitor is met with the highest standards of hospitality and care. The concierge plays an essential role in not just supporting the operational functions but also contributing to the uplifting atmosphere that makes Clarendale of Chandler unique.

The ideal candidate for this concierge role will possess excellent telephone communication skills and customer service aptitude. A familiarity with Microsoft Office Suite aids in managing administrative tasks efficiently. While a high school diploma or GED is preferred, the primary focus is on the candidate’s ability to deliver exceptional service and foster positive relationships within the community. This position offers a truly rewarding experience for someone who is enthusiastic, compassionate, and dedicated to senior care and engagement. If you desire to be part of a company that honors the life stories of the wisest people on earth and elevate their daily living experience, then Clarendale of Chandler is the right place to build a meaningful career.

Job Requirements

  • Must work weekends
  • high school diploma or general education degree (GED) preferred but not required
  • familiarity with Microsoft Office Suite products
  • must demonstrate excellent telephone communication skills
  • must demonstrate customer service skills

Job Qualifications

  • High school diploma or general education degree (GED) preferred but not required
  • familiarity with Microsoft Office Suite products
  • must demonstrate excellent telephone communication skills
  • must demonstrate customer service skills

Job Duties

  • Provide ongoing telephone coverage
  • solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately
  • keep difficult situations from escalating
  • accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
  • prepare maintenance work orders as requested by residents and staff
  • assist the management with projects/assignments

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