Concierge - Part Time

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.75 - $20.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive wages
Training opportunities
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid holidays
Paid sick leave
401K with company match
Free Meals
Employee assistance program
Employee Referral Program

Job Description

Cogir Senior Living, headquartered in Scottsdale, Arizona, is a prominent leader in senior housing across the United States, managing a vast network of communities in 11 states. Renowned for its commitment to providing exceptional care, Cogir Senior Living focuses on fostering a supportive, growth-oriented workplace that nurtures the personal and professional development of its team members. With a culture grounded in the values of human focus, creativity, and excellence, the company not only strives to meet the needs of its residents but also inspires its employees to strive for continuous improvement and high standards in all aspects of their work. This unwavering dedication has positioned Cogir Senior Living as one of the most respected senior living organizations nationally, seeking to enrich the lives of its residents and offer meaningful career opportunities for its staff.

The Concierge position at Cogir Senior Living plays a vital and dynamic role within this esteemed organization. Serving as the community's first point of contact, the Concierge is essential in shaping a welcoming and supportive environment for residents, families, visitors, and guests alike. This role involves providing exceptional front desk coverage while delivering courteous and efficient customer service, ensuring all interactions are positive and friendly. By managing inquiries, coordinating resident services such as transportation and appointments, and supporting daily administrative operations, the Concierge contributes significantly to creating a positive living experience within the senior community. This position is ideal for candidates who are personable, organized, and dedicated to maintaining the high standards Cogir Senior Living is known for. The employment type offers competitive wages and comprehensive benefits, including healthcare coverage, paid time off, and opportunities for personal and professional growth. Candidates who thrive in a collaborative, respectful environment and are passionate about enriching the lives of seniors will find this role rewarding and impactful.

Job Requirements

  • High school diploma or equivalent
  • 6-12 months of customer service or front desk experience in related settings
  • Proficiency with computer applications such as Word Excel and Outlook
  • Strong interpersonal and communication skills
  • Ability to work flexible hours including weekends and holidays
  • Demonstrated patience and professionalism in assisting older adults and visitors
  • Ability to maintain confidentiality and uphold ethical standards

Job Qualifications

  • High school diploma or equivalent
  • At least 6-12 months of previous customer service or front desk experience in a hotel retirement community or office setting
  • Working knowledge of various computer systems including Word Excel and Outlook
  • Patience and willingness to assist residents visitors and team members
  • Friendly assertive professional outgoing multitasked and organized
  • Excellent communication skills
  • Availability to work flexible shifts including weekends and holidays
  • Ability to maintain confidentiality and adhere to ethical standards

Job Duties

  • Answer a multi-line telephone directing calls and inquiries as needed
  • Greet all families residents guests and vendors with a smile
  • Maintain outside visitor logs and monitor access to the community
  • Assist residents with scheduling transportation activities or appointments
  • Support management with administrative tasks such as data entry scheduling or light clerical work
  • Order office supplies
  • Address resident concerns or questions and escalate issues to management when necessary
  • Complete work order requests

Job Criteria

Experience

Mid Level (3-7 years)


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