Concierge (Part time)

Shirlington Village Condominiums, located in Arlington, VA, is a vibrant community known for its welcoming atmosphere and professional management. The condominium complex prides itself on maintaining a high standard of service and ensuring residents enjoy a comfortable and well-managed environment. Situated in a convenient location with easy access to local amenities and transportation, Shirlington Village offers a dynamic living experience for its diverse community of homeowners and residents.

The role of Part-time Concierge at Shirlington Village Condominiums is an excellent opportunity for individuals passionate about providing exceptional customer service and working in a community-focused environment. This position is designed for someone who thrives in a part-time role, offering 20 to 25 hours per week, with a schedule primarily covering weekends and two weeknight shifts. Specifically, weekday shifts run Monday through Friday from 4:30 pm to 8:00 pm, while weekend shifts encompass Saturdays and Sundays from 9:00 am to 6:00 pm with a one-hour break. There is also an option to pick up extra shifts as they become available, providing flexibility and additional earning opportunities.

As a Part-time Concierge, you will be the face of Shirlington Village Condominiums, managing the front desk and serving as the primary point of contact for homeowners, residents, guests, vendors, and contractors. Your role will involve greeting and assisting visitors with professionalism and a friendly demeanor, ensuring a positive experience for everyone interacting with the community. You will be responsible for researching and responding to inquiries, demonstrating strong communication skills and attentiveness to detail.

This position also requires handling package management, a critical component in a residential setting. You will receive, store, and distribute packages from various carriers such as Amazon, UPS, USPS, and FedEx, ensuring the safe and timely delivery of parcels to residents. Additionally, issuing pool passes and distributing communications about community events, maintenance updates, and HOA rules and regulations are essential tasks in maintaining resident satisfaction and community engagement.

The role extends to monitoring move-in and move-out procedures, including reservations for the loading dock and elevators, which calls for organizational skills and the ability to coordinate with residents and contractors effectively. Other duties will be assigned as needed, making this position diverse and integral to the condominium's operations.

Ideal candidates bring over a year of customer service experience ideally gained in hospitality, hotel, retail, leasing, or multifamily industries. Success in this role demands a friendly, outgoing personality, a customer service-driven mindset, and the ability to work well within a team. Flexibility with scheduling and adaptability to various job duties is crucial, alongside being proactive in anticipating next steps and demonstrating initiative. Problem-solving skills and conflict resolution abilities are highly valued, ensuring challenges are addressed efficiently and with professionalism.

This part-time position provides a meaningful career opportunity for individuals seeking to contribute to a residential community while balancing personal commitments. Shirlington Village Condominiums offers an engaging workplace where employees are encouraged to take ownership of their responsibilities and develop their skills in a supportive environment.