Senior Lifestyle logo

Concierge Part-time

Job Overview

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Compensation

Hourly
Range $15.00 - $19.25
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Retirement benefits
short-term disability
long-term disability
Paid Time Off

Job Description

Senior Lifestyle is a distinguished company dedicated to enhancing the lives of senior residents through compassionate and high-quality services. As a leader in the senior living community industry, Senior Lifestyle operates multiple communities across various locations, fostering environments that prioritize the dignity, comfort, and well-being of residents. The company prides itself on its HEART principles - Hospitality, Excellence, Appreciation, Respect, and Teamwork, which guide every aspect of its operations and define its culture. By embracing these values, Senior Lifestyle aims to create supportive communities where residents feel valued and cared for, while team members are empowered to contribute meaningfully to the community's success.

This role offers an opportunity to be part of a dynamic team focused on delivering exceptional service and support within the senior living environment. The position involves direct interaction with residents, guests, and vendors, acting as a welcoming figure and a dependable resource within the community. Responsibilities include greeting residents and visitors, handling telephone inquiries, monitoring safety systems to ensure a secure living environment, and managing various administrative tasks such as processing work orders and maintaining logs for keys and gate passes. Attention to detail, strong communication skills, and a compassionate disposition are essential in this position, as the role demands a balance of hospitality and vigilance to foster a safe and positive atmosphere.

In addition to these core duties, the role requires effective teamwork and the ability to handle multiple tasks efficiently. Candidates must demonstrate the capacity to make independent decisions when necessary, reflecting a commitment to resident safety and community standards. The company offers a supportive work environment where professionalism and friendly interaction with residents and coworkers are highly valued. Senior Lifestyle also provides comprehensive benefits to eligible employees, including health, dental, vision, retirement plans, short-term and long-term disability, paid time off, and innovative tools like DailyPay that allow team members to access earned wages early.

This is a full-time position, and Senior Lifestyle requires proof of COVID-19 vaccination as a safety measure, subject to exemptions based on medical, religious, or personal beliefs. The role is well-suited for individuals who are compassionate, professional, and motivated to make a positive impact in the lives of seniors, contributing to a community that respects and values each individual dearly.

Job Requirements

  • Three months of related experience is preferred
  • ability to communicate clearly and effectively in English
  • highly proficient computer skills including Outlook, Excel and Word
  • compassionate, professional, kind, engaging, empathetic and helpful
  • ability to work as part of a team and handle multiple tasks efficiently
  • ability to make independent decisions when necessary
  • maintain a positive and friendly demeanor toward residents and co-workers

Job Qualifications

  • Three months of related experience is preferred
  • ability to communicate clearly and effectively in English
  • highly proficient computer skills including Outlook, Excel and Word
  • compassionate, professional, kind, engaging, empathetic and helpful
  • ability to work as part of a team and handle multiple tasks efficiently
  • ability to make independent decisions when necessary
  • maintain a positive and friendly demeanor toward residents and co-workers

Job Duties

  • Greet residents and provide general assistance to visitors, prospective residents, and families
  • answer telephone calls
  • ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity
  • process reports for work orders, incidents and concerns
  • receive packages, plants, prescription drugs and deliver or hold as requested
  • maintain the sign in/out log for the issuance of community keys and gate passes
  • assist other departments with administrative functions
  • ensure that resident, family, and employee concerns receive timely response and follow up
  • maintain a positive and professional demeanor toward all residents, visitors and co-workers

Job Criteria

Experience

Entry Level (1-2 years)


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