Concierge - Part Time

Clearwater at Rancharrah is a premier luxury senior living community located in Reno, Nevada. Known for its elegant and comfortable living arrangements, Clearwater at Rancharrah offers seniors a vibrant environment that promotes independence, wellness, and community engagement. As a luxury senior living provider, Clearwater prioritizes the comfort and care of its residents, ensuring that each individual enjoys a high quality of life within a supportive and respectful setting. The community features beautifully designed residences, exceptional dining options, varied recreational activities, and access to personalized assistance when needed. Clearwater's mission is to create a place where seniors feel valued, appreciated, and empowered to live life to the fullest.

The role of Concierge at Clearwater at Rancharrah is an essential position within the community, designed to be the first point of contact for residents, visitors, and staff. This part-time position is ideal for someone who is passionate about serving seniors and dedicated to providing outstanding customer service in a dynamic and fast-paced environment. The Concierge sets the welcoming tone for the entire community by greeting visitors warmly, answering phone calls professionally, relaying important messages, and offering assistance as needed.

Clearwater Living associates enjoy excellent benefits, including 401(k) contributions, paid vacation and sick leave, and exciting opportunities for professional growth within the company. The environment is people-first, focusing on service excellence at all times, which fosters a positive workplace culture where teamwork and open communication are highly valued.

In this role, the Concierge is responsible for maintaining a clean and organized front entrance, lobby, and reception area, consistently presenting a professional first impression to all who enter. The Concierge team monitors visitor logs to ensure security, reports any suspicious activity, and manages the community's lost and found system. They are also charged with sorting and distributing incoming mail, managing resident requests, supporting administrative functions for multiple departments, and assisting the Executive Director as needed.

Another critical responsibility includes tracking meal attendance to ensure residents receive appropriate room service when necessary. The Concierge helps maintain regulatory compliance with all necessary safety and operational standards, reporting any concerns promptly. The position requires strict adherence to Clearwater Living's policies and encourages teamwork by fostering open communication among all associates.

Candidates for this role should exhibit a positive and professional image through their actions and appearance, including wearing the proper uniform and name tag while working. Representing Clearwater Living's core values daily, the Concierge contributes to creating a welcoming and safe community for seniors and staff alike.

This is a rewarding opportunity for individuals with a background in senior living, hospitality, or related fields who want to make a meaningful difference in the lives of seniors. Clearwater Living is committed to diversity, inclusion, and equal opportunity employment, providing a respectful workplace environment free from discrimination and harassment based on any protected characteristic. If you have a passion for service, a friendly demeanor, and a commitment to excellence, this Concierge role at Clearwater at Rancharrah offers an exciting and fulfilling career path.