Concierge (Part-Time)

Our hiring company is a reputable residential community management organization dedicated to providing exceptional services to its residents. Specializing in creating comfortable and secure living environments, the company has built a strong reputation for its commitment to resident satisfaction, high standards, and professional service delivery. The community values inclusiveness, responsiveness, and attention to detail, making it an ideal place for professionals who thrive in customer service and hospitality roles.

The role available is for a Part-Time Resident Services Coordinator, a key position responsible for directly engaging with residents to provide personalized information and services. This person is self-motivated, outgoing, detail-oriented, and customer-focused with excellent interpersonal, communication, and organizational skills. Responsibilities will include communicating effectively via email, identifying resident needs, managing inquiries, facilitating vendor access to residential units, scheduling guest suite reservations, and ensuring that resident and guest environments are maintained to high standards of cleanliness and organization. This role is fundamental in maintaining the community’s reputation for outstanding service and resident privacy.

The work schedule for this position is Monday through Friday from 4:00 pm to 9:00 pm, which suits individuals seeking a part-time commitment. Compensation ranges between $17.00 and $18.00 per hour, reflecting the specialized skills and experience required to excel in this supportive role. Benefits for this non-exempt part-time associate include dental and vision supplemental benefits and eligibility for a 401(k) plan with company match, emphasizing our organization’s commitment to employee well-being and future security.

This position is also focused on safety, requiring the Resident Services Coordinator to learn and implement emergency procedures and maintain a safe work environment. Additional duties may be assigned as necessary, reflecting the dynamic nature of this role and the commitment to continuously improving service delivery. The position offers excellent opportunities to engage in educational growth and networking within the company, contributing to both personal and professional development.

The role also involves inspecting guest suites before and after visits to ensure they meet the community’s rigorous standards, processing resident payments using ClickPay, delivering packages and food to vestibules, and keeping accurate records of resident interactions and shift activities. The ability to handle confidential information discreetly is critical to maintaining trust and organizational reputation.

As such, this Resident Services Coordinator position is ideal for individuals passionate about hospitality, eager to provide outstanding service, and capable of managing multiple responsibilities in a professional and courteous manner. Candidates are encouraged to apply who possess a strong customer service orientation and an ability to work efficiently in a fast-paced, community-oriented environment.