Concierge - Part Time

The Cedars of Chapel Hill is a distinguished upscale retirement community known for its commitment to delivering exceptional care and services to seniors and their families. With a vibrant community consisting of over 400 Members, The Cedars prioritizes creating a supportive and enriching environment where residents can enjoy life to the fullest. The organization recognizes that its team members are its greatest resource, and therefore it fosters a culture of compassion, respect, and dedication. This commitment is reflected not only in the day-to-day services but also in the way the community engages with both its members and employees. Known for its high standards of quality care combined with a personal touch, The Cedars of Chapel Hill offers an inviting atmosphere that supports the physical, emotional, spiritual, and psychological well-being of its residents.

The Concierge position at The Cedars of Chapel Hill is an essential role that bridges administrative expertise with exceptional customer service. This multifunctional job demands a professional demeanor, excellent communication skills, and proficiency in administrative duties including MS Office. As the central point of contact within the Health Center and Clubhouse, the Concierge plays a vital role in greeting Members and guests warmly, making them feel welcome, respected, and valued. This role is pivotal to maintaining a positive image of the Cedars Service Team through outstanding public relations and personalized interaction. The Concierge ensures a smooth and efficient experience for all visitors and members, handling inquiries and coordinating services that contribute to the overall quality of life for residents. The position requires a person who is empathetic, attentive to detail, well-organized, and capable of fostering trusting relationships within a culture of caring.

Working hours for the Concierge role are scheduled to provide key coverage during afternoons and weekends, specifically Thursday to Friday from 4:30 PM to 8:00 PM, every other Saturday from 10:00 AM to 3:00 PM, and Sunday from 10:00 AM to 2:00 PM. This schedule underscores the importance of the Concierge’s presence during peak times when members and guests are most likely to need assistance. The position requires a unique blend of administrative prowess and customer service experience, with preference given to individuals who have prior experience in a similar environment.

The Cedars of Chapel Hill is dedicated to fostering extraordinary impressions through every customer interaction. The community emphasizes empathy and sympathy, striving to build meaningful connections that honor the diverse needs of its residents. The Concierge is part of this mission, supporting an environment that is safe, clean, and centered around the customer experience.

Beyond the role’s responsibilities, The Cedars offers a supportive workplace with competitive wages and a comprehensive benefits package that values employees as the key to success. Full-time team members enjoy benefits including fully paid employee life, disability, medical, vision, and dental insurance, along with 24 days of paid time off and a 401(k) plan with employer matching. Part-time employees also benefit from paid time off on a prorated basis and eligibility for 401(k) matching upon meeting a minimum hour requirement. The Cedars of Chapel Hill proudly upholds equal opportunity employment and embraces diversity across all facets of identity and background, fostering an inclusive environment for all team members.