Concierge - Part Time

The Cedars of Chapel Hill is an upscale retirement community located in Chapel Hill, dedicated to providing exceptional care and quality of life for over 400 Members. As a well-established facility, The Cedars prides itself on fostering a supportive and compassionate environment where seniors and their families feel valued and respected. This community is designed to offer a vibrant lifestyle with access to comprehensive health services, social activities, and personalized care options. The Cedars maintains high standards in every aspect of its service delivery, from clinical care to hospitality, ensuring that Members enjoy a welcoming, safe, and stimulating atmosphere.

The concierge position at The Cedars of Chapel Hill is a key multifunctional role that serves as a pivotal contact point within the Health Center and Clubhouse. This position requires an individual with excellent communication skills, professionalism, and a warm, engaging demeanor. A successful concierge will exhibit a personal touch in their interactions, making Members and their guests feel warmly welcomed and important every time they enter the community. The role involves administrative responsibilities, including proficiency in Microsoft Office applications, alongside strong public relations capabilities. The Concierge acts as an ambassador for the community, consistently presenting a positive image that reflects the values and service standards of The Cedars.

This role demands a commitment to extraordinary impressions, which means showing genuine compassion and empathy while addressing the physical, emotional, spiritual, and psychological needs of the residents. The concierge ensures that the environment remains safe, clean, and customer-focused, fostering trust and building meaningful relationships within the community. The hours for this role are thoughtfully structured to cover key times of day, including Thursday through Friday evenings, every other Saturday, and Sundays, offering a varied but predictable schedule for candidates.

The Cedars of Chapel Hill is committed to fostering a culture of caring where communication is clear, timely, and respectful. Concierge duties include greeting residents warmly by name, anticipating and addressing their needs promptly, and embracing diversity with respect and professionalism. Employees are encouraged to maintain high standards of conduct and appearance at all times while paying close attention to detail. This community recognizes the importance of active involvement in residents' lives, going beyond traditional roles to ensure everyone feels valued and supported.

Work at The Cedars offers more than just a job; it provides an opportunity to be part of a compassionate team that values integrity, empathy, and excellence in care. The Cedars also supports its team members with a competitive benefits package that includes paid time off and comprehensive insurance offerings for full-time employees. Part-time employees can also benefit from prorated paid time off and access to a 401(k) plan with employer match, demonstrating the company’s commitment to employee well-being and financial security. The Cedars of Chapel Hill celebrates diversity and inclusivity, proudly embracing all individuals regardless of background or identity, ensuring a welcoming and supportive environment for all team members and Members alike.