Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $19.50
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Work Schedule

Flexible
Day Shifts
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Benefits

flexible scheduling
Same day pay options
Medical insurance
Dental Insurance
Vision Insurance
401k with Matching
Paid Time Off
Employee assistance program
Travel Discounts
Restaurant Discounts
Retail Discounts
Employee Referral Bonuses
Career development opportunities
continued education reimbursement
free community meals
Financial support program

Job Description

PSL is a leading senior living company dedicated to providing exceptional care and enhancing the lives of seniors with kindness and integrity. As a Great Place to Work Certified organization, PSL prides itself on creating a supportive and positive workplace environment that fosters both personal and professional growth. They are committed to celebrating and enhancing all lives by offering compassionate services and comprehensive programs designed to meet the unique needs of their residents. With a strong focus on teamwork, caring, accountability, and passion, PSL ensures that every team member plays a vital role in delivering the highest standards of service to seniors. The company offers a wide range of perks and benefits that cater to the needs of its associates, making it an employer of choice in the senior living industry.

The Concierge role at PSL is a dynamic position integral to the daily operations within a senior living community. This role is perfect for individuals passionate about serving seniors and eager to make a meaningful impact in residents' lives every single day. The position involves welcoming residents and guests, assisting with inquiries, coordinating communications, and supporting the overall resident experience with warmth and professionalism. With flexible shift options available such as 8am-4pm and 4pm-8pm, this role can accommodate various scheduling needs, including full-time and part-time employment. Concierge associates at PSL benefit from same-day pay options, competitive medical, dental, and vision insurance, 401K plans with matching, employee assistance programs, and access to travel, retail, and restaurant discounts. Full-time employees enjoy up to 20 days of paid time off annually, alongside opportunities for career development through mentorship programs and continued education reimbursements.

Working as a Concierge at PSL means becoming part of a team that values respect, empathy, and a nurturing attitude towards others. This position requires excellent communication skills, the ability to multitask effectively, and a deep commitment to upholding accountability and high standards within the team. PSL's inclusive culture supports associates through programs like the PSL Cares financial assistance initiative for health-related needs and provides free community meals during working hours. The company encourages diversity and inclusivity, providing reasonable accommodations in compliance with the Americans with Disabilities Act. By joining PSL as a Concierge, staff contribute directly to enhancing the quality of life for seniors while growing their careers in a supportive and rewarding environment.

Job Requirements

  • High school diploma or equivalent
  • Minimum one year relevant experience preferred
  • Strong written and verbal communication skills
  • Ability to multitask effectively
  • Commitment to teamwork and respect for others
  • Demonstrated empathy and caring attitude
  • Accountability for personal and team performance

Job Qualifications

  • High school diploma or equivalent
  • Strong written and verbal communication skills
  • Minimum of one year relevant experience preferred
  • Ability to multitask and take direction on multiple tasks
  • Demonstrated empathy and caring attitude
  • Commitment to teamwork and accountability
  • Passion for serving seniors and enhancing their quality of life

Job Duties

  • Welcoming residents and visitors with a friendly and professional demeanor
  • Answering phone calls and directing inquiries appropriately
  • Assisting residents with information and coordinating services
  • Managing communication between residents, families, and staff
  • Handling administrative tasks such as scheduling appointments and maintaining records
  • Supporting community events and activities
  • Ensuring safety and security protocols are followed

Job Criteria

Experience

Mid Level (3-7 years)


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