Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
Training
growth opportunities
Early access to paycheck
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid holidays
Paid sick leave
401K with company match
free meals at work
Employee assistance program
Employee Referral Program
Job Description
Cogir Senior Living, based in Scottsdale, Arizona, is a prominent leader in the senior housing industry, operating a vast network of senior living communities across 11 states nationwide. Known for its dedication to providing exceptional care and fostering a supportive environment, Cogir Senior Living emphasizes a culture grounded in human focus, creativity, and excellence. This company prioritizes the enrichment of residents' lives while simultaneously offering meaningful career opportunities for team members who share the commitment to quality senior care and community enhancement. Cogir Senior Living offers a dynamic workplace where employees are encouraged to grow professionally and personally while contributing to a mission that values respect, dignity, and resident well-being.
The Concierge position at Cogir Senior Living plays a vital role as the frontline representative of the community. This position is responsible for greeting residents, families, visitors, and guests with warmth and professionalism, setting the tone for an inviting and welcoming community atmosphere. As the first point of contact, the Concierge is instrumental in managing front desk operations with efficiency, addressing inquiries, coordinating resident services, and supporting administrative duties critical to the smooth functioning of the community. This role requires a blend of customer service expertise, organizational skills, and a compassionate approach to interacting with senior residents and their families. The Concierge will provide essential coverage and serve as a reliable resource, ensuring that all who enter the community feel valued and supported.
This position offers competitive wages and comprehensive benefits including health, dental, vision, and life insurance, paid vacation, holidays and sick leave, 401K with company match, and additional perks such as early access to paychecks and free meals at work. Employees also benefit from a supportive Employee Assistance Program and a generous Employee Referral Program, making Cogir Senior Living an excellent place to build a rewarding and long-term career. The role includes working flexible shifts, including weekends and holidays, to meet the diverse needs of the community. Candidates with a background in customer service, preferably with experience in senior living or similar settings, will find this role both challenging and fulfilling. Joining Cogir Senior Living means becoming part of a team that prioritizes excellence, creativity, and a human-focused approach to senior care.
The Concierge position at Cogir Senior Living plays a vital role as the frontline representative of the community. This position is responsible for greeting residents, families, visitors, and guests with warmth and professionalism, setting the tone for an inviting and welcoming community atmosphere. As the first point of contact, the Concierge is instrumental in managing front desk operations with efficiency, addressing inquiries, coordinating resident services, and supporting administrative duties critical to the smooth functioning of the community. This role requires a blend of customer service expertise, organizational skills, and a compassionate approach to interacting with senior residents and their families. The Concierge will provide essential coverage and serve as a reliable resource, ensuring that all who enter the community feel valued and supported.
This position offers competitive wages and comprehensive benefits including health, dental, vision, and life insurance, paid vacation, holidays and sick leave, 401K with company match, and additional perks such as early access to paychecks and free meals at work. Employees also benefit from a supportive Employee Assistance Program and a generous Employee Referral Program, making Cogir Senior Living an excellent place to build a rewarding and long-term career. The role includes working flexible shifts, including weekends and holidays, to meet the diverse needs of the community. Candidates with a background in customer service, preferably with experience in senior living or similar settings, will find this role both challenging and fulfilling. Joining Cogir Senior Living means becoming part of a team that prioritizes excellence, creativity, and a human-focused approach to senior care.
Job Requirements
- High school diploma or equivalent
- At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting
- Working knowledge of various computer systems, including Word, Excel, and Outlook
- Patience and willingness to assist residents, visitors, and team members
- Friendly, assertive, professional, outgoing, multitasked, and organized
- Excellent communication skills
- Availability to work flexible shifts, including weekends and holidays
- Ability to maintain confidentiality and adhere to ethical standards
Job Qualifications
- High school diploma or equivalent
- At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting
- Working knowledge of various computer systems, including Word, Excel, and Outlook
- Patience and willingness to assist residents, visitors, and team members
- Friendly, assertive, professional, outgoing, multitasked, and organized
- Excellent communication skills
- Availability to work flexible shifts, including weekends and holidays
- Ability to maintain confidentiality and adhere to ethical standards
Job Duties
- Answer a multi-line telephone, directing calls and inquiries as needed
- Greet all families, residents, guests, and vendors with a smile
- Maintain outside visitor logs and monitor access to the community
- Assist residents with scheduling transportation, activities, or appointments
- Support management with administrative tasks, such as data entry, scheduling, or light clerical work
- Order office supplies
- Address resident concerns or questions and escalate issues to management when necessary
- Complete work order requests
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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