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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $36.10
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Meal Allowances
Job Description
The Jay, Autograph Collection, is San Francisco's newest luxury lifestyle hotel located in a vibrant and blossoming area in the heart of the Embarcadero, adjacent to Jackson Square. This hotel, completely renovated and redesigned, celebrates the essence of classic San Francisco while embracing modern sophistication and style. Inspired by the innovators and makers who played pivotal roles in shaping the city, The Jay offers guests a unique connection to San Francisco's neighborhoods, culture, and residents. The hotel's name, derived from the Latin word "Jay" meaning "to celebrate," reflects its core mission to celebrate San Francisco's rich history and vibrant community.... Show More
Job Requirements
- High school diploma or equivalent
- One year experience in a public contact position
- Ability to communicate effectively with guests and team members
- Ability to provide courteous and professional service
- Flexibility to work various shifts including weekends and holidays
- Ability to handle multiple tasks in a fast-paced environment
- Basic knowledge of local area and services
Job Qualifications
- One year experience in a public contact position
- Hotel experience preferred
- Ability to establish and maintain effective working relationships with guests and associates
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences
Job Duties
- Answer questions regarding or making reservations for dining, entertainment, sports events, recreation, tours, health and beauty, childcare, transportation, cultural activities, shopping, and other services
- Provide directions to hotel facilities or events
- Notify/assist guests of receipt of facsimiles, mail, messages, and packages
- Maintain current information and materials regarding hotel, services, and attractions
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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