Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid holidays
vacation
Sick Time
Medical insurance
Dental Insurance
Vision Insurance
ON DEMAND PAY
Complimentary Meals
Guest suite privileges

Job Description

Revel Communities is a leading provider of senior living communities dedicated to delivering an extraordinary life experience for residents. With over 70 years of real estate expertise through its parent company, The Wolff Company, Revel Communities blends real estate knowledge with a profound understanding of hospitality, consumer experience, and residential living. This powerful combination allows Revel Communities to support the well-being of its residents, foster genuine connections, and celebrate their independence with innovative, high-quality care and services. The company prides itself on challenging traditional senior living approaches, driving innovation, and maintaining exceptional standards to create transformative experiences that encourage residents to live happier, longer, and healthier lives. This commitment extends not only to residents but also to the team members, fostering a career environment that nurtures growth, development, and personal enrichment.

The Concierge role at Revel Communities is a crucial front-of-house position with a direct impact on the day-to-day experience of residents, guests, and visitors. As the warm welcome and first point of contact, the Concierge sets a tone of friendliness, professionalism, and care that aligns perfectly with the company’s hospitality standards. This role requires a blend of organizational skills, proactive communication, and genuine hospitality, as the Concierge will greet residents and guests, manage phone communications, and handle various requests with attention and polish. The Concierge also ensures the lobby and front desk areas remain organized and welcoming, assisting with mail, deliveries, and maintaining supplies. Moreover, the role involves coordinating transportation logistics and supporting community events, communications, and scheduling, all of which contribute towards a seamless and positive community environment.

Revel Communities values a supportive team dynamic where everyone’s contributions elevate the collective effort in providing outstanding service. This role requires someone who thrives in a fast-paced environment, can multitask effectively, and remains flexible to accommodate varied shifts including evenings, weekends, and overnight hours. Beyond the immediate duties, the Concierge represents a vital connection point between residents, their families, and the community, playing an integral role in the overall resident experience.

Joining Revel Communities means more than just a job; it’s an opportunity to make a tangible difference in the lives of seniors, while being part of an organization committed to the growth and well-being of its employees. Revel Communities offers competitive compensation along with a comprehensive total rewards package. These include paid holidays, vacation and sick leave options with eligibility differing by part-time or full-time status, and access to medical, dental, and vision benefits for full-time employees. Additional perks such as on-demand pay, complimentary meals, and guest suite privileges reinforce the company’s dedication to employee satisfaction and work-life balance.

Revel Communities fosters a culture of diversity, equity, and inclusion, welcoming all qualified applicants without regard to race, religion, sex, age, national origin, sexual orientation, disability, veteran status, or genetic information. The organization maintains an equitable, accessible environment and offers reasonable accommodations during the hiring process to ensure all candidates have the opportunity to participate fully. This inclusivity further enhances the collaborative and respectful workplace environment that defines Revel Communities.

Overall, the Concierge role is an exciting opportunity for individuals passionate about hospitality and customer service within a meaningful setting. This position not only offers the chance to be an essential part of a well-respected senior living community but also provides meaningful work where every interaction contributes to enriching the lives of residents. Candidates who are friendly, organized, proactive, and tech-savvy with a flexible schedule will find this role rewarding and impactful. If you are ready to contribute to a team dedicated to excellence and compassionate care, Revel Communities invites you to apply and join a company dedicated to transforming senior living experiences.

Job Requirements

  • High school diploma or GED
  • hospitality or customer service experience preferred
  • friendly and organized approach
  • proactive multitasking skills
  • comfortable using basic office technology
  • flexible schedule including evenings, weekends, and overnight shifts
  • ability to communicate effectively with residents and team members

Job Qualifications

  • High school diploma or GED
  • prior hospitality or customer service experience preferred
  • strong interpersonal and communication skills
  • ability to multitask effectively in a dynamic environment
  • basic proficiency with office technology
  • friendly, organized, and proactive attitude
  • flexibility to work varied shifts including evenings, weekends, and overnight hours

Job Duties

  • Greet residents and guests with warmth and professionalism
  • manage incoming phone calls and respond to requests promptly
  • maintain the organization and cleanliness of the lobby and front desk area
  • assist with sorting and distributing mail, handling deliveries, and managing supplies
  • coordinate transportation logistics for residents and guests
  • provide support for community events, internal communications, and scheduling
  • ensure a positive and welcoming front-of-house environment

Job Criteria

Experience

Mid Level (3-7 years)


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