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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $18.21 - $18.50
Work Schedule
On-call
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
vacation
personal day
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount
401(k) Plan
recognition programs
Student Loan Refinancing
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
Ivy Park at Santa Rosa is a premier senior living community renowned for its beautifully landscaped campus and exceptional quality care. Managed by Oakmont Management Group, a recognized leader in the senior living industry, the community offers five-star services and amenities designed to promote comfort and independence for its residents. The company thrives on delivering meaningful lifestyles and fostering strong relationships between residents, their families, and team members. Oakmont Management Group operates a portfolio of communities across California, Nevada, Hawaii, and Colorado, providing ample opportunities for career growth, relocation, and travel.
The Concierge role at Ivy Park at ... Show More
The Concierge role at Ivy Park at ... Show More
Job Requirements
- Must be at least 18 years of age
- high school diploma or equivalent
- able to operate a personal computer and be proficient in MS Office programs
- possess excellent customer service skills
- must pass a Criminal Background check and Health Screening tests, including physical and TB tests
- willing to follow COVID-19 safety protocols including vaccination and use of PPE
- prior experience in hospitality or senior living preferred but not required
Job Qualifications
- Must be at least 18 years of age
- high school diploma or equivalent
- prefer two (2) years of experience in a hospitality setting or prior senior living community
- excellent customer service skills
- able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
- willing to vaccinate, participate in daily screening, surveillance testing, and wear PPE as required per regulatory guidelines
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- monitor the Emergency Alert System and immediately respond to every call
- effectively manage business center and process incoming and outgoing mail
- maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- encourage teamwork through cooperative interactions with co-workers and other departments
Job Criteria
Experience
No experience required
Job Location
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