Concierge - Part Time

Greystar is a leading, fully integrated global real estate platform specializing in property management, investment management, development, and construction services within the institutional-quality rental housing sector. Founded in 1993 by Bob Faith and headquartered in Charleston, South Carolina, Greystar has become a dominant force in the real estate industry, managing and operating over $300 billion worth of real estate assets in more than 260 markets worldwide. With a presence spanning North America, Europe, South America, and the Asia-Pacific region, Greystar stands as the largest operator of apartments in the United States, overseeing more than one million units and beds globally. The company's vast and diverse portfolio includes over $79 billion in assets under management, with approximately $36 billion attributed to development assets and over $30 billion classified as regulatory assets under management.

Greystar's commitment to excellence and world-class service in the rental residential real estate business defines its mission and core values. This dedication to quality and service excellence has established Greystar as a trusted and respected leader in the real estate industry, sought after by investors, residents, and partners alike. The company's dynamic growth and innovative approach to real estate management enhance not only their operational capabilities but also their ability to provide exceptional living experiences for residents.

The role being offered at Greystar plays a vital part in maintaining the high standards of resident service and community engagement the company is known for. This position focuses on organizing, coordinating, and implementing a variety of resident services and programs, acting as a key liaison and information resource for residents regarding local market resources. It involves welcoming prospects and residents with professionalism and warmth, ensuring a positive first impression and providing comfort while they wait to engage with team members.

This role requires strong communication skills, handling incoming calls efficiently by routing them to appropriate personnel and managing callbacks related to service requests. Managing logistical aspects of the community such as guest suite scheduling, loading dock and elevator coordination during move-ins and move-outs, and package delivery tracking is integral to the daily responsibilities. The incumbent will also maintain clubhouse amenities, coordinate equipment rentals, and assist in scheduling and organizing resident activities, thereby fostering a vibrant and welcoming community atmosphere.

Physical demands include the ability to perform tasks that involve standing, walking, sitting for extended periods, bending, stooping, climbing ladders, reaching, carrying objects, and maneuvering in confined spaces. The role requires adaptability to various weather conditions and the capability to lift weights up to 25 pounds independently and up to 50 pounds with assistance. Flexibility in work schedule is essential, including availability for evening, weekend, and holiday shifts, along with potential travel to support other properties or attend training and meetings.

The hourly pay range for this role is $18.00 to $19.00, with compensation influenced by factors including business needs, experience, skills, and geographic location. Additional compensation opportunities may be available through quarterly or annual bonus programs, varying by corporate or onsite property positions. Part-time team members have access to benefits like a 401(k) plan with company match, an employee assistance program, and paid sick time. Greystar values diversity and inclusion, considering applications from qualified candidates regardless of arrest or conviction records, and maintains stringent security protocols throughout the hiring process.