Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $20.00
Work Schedule
Weekend Shifts
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off
company holidays
Early access to earned wages through Daily Pay
Job Description
JLL, also known as Jones Lang LaSalle, is a leading global professional services firm specializing in real estate and investment management. With a reputation for innovation, expertise, and commitment to excellence, JLL offers a wide array of services including advisory, technology integration, and world-class real estate solutions. The company is dedicated to shaping the future of real estate in a sustainable and impactful way, making a difference not only for their clients but also for the communities where they operate. JLL values diversity, inclusion, and growth, encouraging talented professionals from various backgrounds — including commercial real estate, skilled trades, and technology — to join their dynamic team and build meaningful, long-lasting careers.
This part-time Concierge position at JLL is based in Manhattan Beach, CA, serving a vibrant retail center. The role focuses on delivering exceptional service to guests, ensuring that their experience is positive, informative, and memorable. As a Concierge, you will act as the primary point of contact for visitors, offering knowledgeable assistance about the property, local retailers, dining, lodging, and nearby attractions. This role requires a friendly and professional demeanor with superior customer service skills, the ability to multitask efficiently, and the initiative to anticipate and exceed guest needs.
Working 20 to 23 hours per week, primarily from Saturday to Monday, the Concierge plays an essential role in representing the property’s high standards and customer service excellence. Duties include greeting guests, providing accurate information, supporting promotional programs, and maintaining the guest services area with relevant literature such as maps and brochures. The role demands energy, attentiveness, and a passion for helping others, making it a great opportunity for individuals with hospitality, customer service, or high-end retail experience who enjoy engaging with diverse personalities.
JLL offers an estimated pay rate of $20 per hour for this role with a flexible schedule that accommodates part-time availability. The company fosters a culture that supports mental, physical, and emotional wellbeing through a comprehensive benefits package. These include 401(k) with matching contributions, medical, dental, and vision coverage, paid parental leave, paid time off, and early access to earned wages via Daily Pay. JLL embraces innovative technology, including artificial intelligence, to match candidates to roles where their skills and experiences will thrive.
At JLL, employees are encouraged to take pride in their work environment and are supported in both their professional growth and personal lives. The company’s commitment to equal opportunity and accessibility is evident through its policies that promote fairness and reasonable accommodations for individuals with disabilities.
If you are energetic, communicative, and motivated to provide outstanding customer service, this Concierge role offers a fulfilling part-time opportunity to contribute to a premier retail experience in Manhattan Beach. JLL invites interested candidates to apply even if they may not meet every requirement, emphasizing the value of diverse backgrounds and unique skills in creating a thriving workplace.
This part-time Concierge position at JLL is based in Manhattan Beach, CA, serving a vibrant retail center. The role focuses on delivering exceptional service to guests, ensuring that their experience is positive, informative, and memorable. As a Concierge, you will act as the primary point of contact for visitors, offering knowledgeable assistance about the property, local retailers, dining, lodging, and nearby attractions. This role requires a friendly and professional demeanor with superior customer service skills, the ability to multitask efficiently, and the initiative to anticipate and exceed guest needs.
Working 20 to 23 hours per week, primarily from Saturday to Monday, the Concierge plays an essential role in representing the property’s high standards and customer service excellence. Duties include greeting guests, providing accurate information, supporting promotional programs, and maintaining the guest services area with relevant literature such as maps and brochures. The role demands energy, attentiveness, and a passion for helping others, making it a great opportunity for individuals with hospitality, customer service, or high-end retail experience who enjoy engaging with diverse personalities.
JLL offers an estimated pay rate of $20 per hour for this role with a flexible schedule that accommodates part-time availability. The company fosters a culture that supports mental, physical, and emotional wellbeing through a comprehensive benefits package. These include 401(k) with matching contributions, medical, dental, and vision coverage, paid parental leave, paid time off, and early access to earned wages via Daily Pay. JLL embraces innovative technology, including artificial intelligence, to match candidates to roles where their skills and experiences will thrive.
At JLL, employees are encouraged to take pride in their work environment and are supported in both their professional growth and personal lives. The company’s commitment to equal opportunity and accessibility is evident through its policies that promote fairness and reasonable accommodations for individuals with disabilities.
If you are energetic, communicative, and motivated to provide outstanding customer service, this Concierge role offers a fulfilling part-time opportunity to contribute to a premier retail experience in Manhattan Beach. JLL invites interested candidates to apply even if they may not meet every requirement, emphasizing the value of diverse backgrounds and unique skills in creating a thriving workplace.
Job Requirements
- Excellent communication skills including verbal and written
- Excellent problem solving skills
- Comfortable approaching guests
- Knowledgeable on Microsoft Office, Google Docs, digital technology
- Ability to complete multiple tasks while maintaining a pleasant and professional demeanor
- Ability to listen and react quickly to guests’ and retailers’ requests in a genuine manner
- Ability to prioritize tasks under pressure
- Ability to work with varied personalities and temperaments
- Self-motivated and action-oriented team player
- Team player
- Takes pride and ownership in the position and property
- Ability to stand for extended periods of time, unless physician-recommended accommodation has been granted
- 2+ years previous experience in hospitality, customer service or high-end retail
Job Qualifications
- Excellent communication skills including verbal and written
- Excellent problem solving skills
- Comfortable approaching guests
- Knowledgeable on Microsoft Office, Google Docs, digital technology
- Ability to complete multiple tasks while maintaining pleasant and professional demeanor
- Ability to listen and react quickly to guests’ and retailers’ requests in a genuine manner
- Ability to prioritize tasks under pressure
- Ability to work with varied personalities and temperaments
- Self-motivated and action-oriented team player
- Takes pride and ownership in the position and property
- 2+ years previous experience in hospitality, customer service or high-end retail
Job Duties
- Upholds helpful, friendly, and professional service standard at all times
- Directs guests efficiently to retailers, dining, lodging and attractions
- Effectively pairs services to guests’ needs
- Utilizes an “above and beyond” approach to assisting guests
- Supports all property programs and initiatives enthusiastically
- Assists with keeping Guest Services Desk stocked with information including local maps, brochures and event literature
- Builds and maintains relationships through networking with retailers
- Meets or exceeds given goals for gift card sales
- Takes a proactive approach to understand trends, citywide events and hot spots
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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