Concierge - Part Time

Barnes & Thornburg is a nationally recognized law firm providing comprehensive legal services across various industries. Established as a reputable professional services firm, Barnes & Thornburg is dedicated to maintaining excellence in client service, workplace ethics, and professional development. The firm operates multiple offices nationwide, including a key location in Indianapolis, where it offers its employees a dynamic and supportive working environment. Known for its commitment to diversity and equality, Barnes & Thornburg fosters an inclusive work culture that values the contributions of all team members and promotes fairness in employment practices.

The role of part-time Concierge at the Indianapolis office is designed to ensure smooth and professional front-desk operations while providing exceptional guest services. This position operates on a part-time basis, requiring up to twenty hours per week, with the work schedule falling Monday through Friday from 7:30 AM to 5:30 PM. The concierge serves as the first point of contact for calls, clients, vendors, and deliveries, directing communication to the appropriate individuals in accordance with firm policies and procedures. The individual in this role maintains confidentiality regarding client and firm matters, underscoring the importance of discretion and professionalism.

In addition to managing communications, the concierge handles key front-of-house responsibilities such as greeting visitors, providing refreshments, and ensuring proper access clearance and security protocols. The role demands attention to detail through daily maintenance checks of kitchens, conference rooms, and office supplies. Coordination of meeting room schedules, setup arrangements, catering, and audiovisual needs also fall under the concierge's purview. The position supports attorneys, paralegals, and staff in administrative tasks, facilitating efficient office operations.

This position requires the ability to work with minimal supervision, offering flexibility to accommodate the firm's scheduling needs. Professional appearance and demeanor are essential, as the concierge represents the firm to clients and guests, embodying the principles of business smart or business professional attire without overly casual or inappropriate dress. The role also demands good interpersonal and communication skills, enabling effective interaction with colleagues, clients, vendors, and service providers.

Barnes & Thornburg values employees who can manage multiple tasks with a steadfast commitment to quality and accuracy. The concierge position also necessitates the ability to handle a multi-line phone system, manage voicemail, and carry out routine office duties including mailings and maintaining important contacts for parking, catering, and local businesses. The firm is mindful of employees' well-being and ensures reasonable accommodations are available to perform essential job functions without undue hardship. This part-time concierge role offers an excellent opportunity to join a prestigious firm and contribute prominently to its operational success and client experience.