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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $15.50 - $16.50
Work Schedule
Standard Hours
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
team environment
Job Description
RISE Association Management Group is a premier provider of property management services specializing in homeowners' associations throughout Texas. Known for its commitment to excellence, Rise AMG focuses on serving great communities and supporting the people who lead them. The company embodies core values such as honoring commitments, precision, unquenchable curiosity, stewardship, being a great partner, inspiring others with a positive attitude, overcoming obstacles by finding a way, and taking ownership. These values underpin the company culture and guide every interaction with clients and community members.
Rise AMG offers a comprehensive suite of services tailored to communities with unique lifestyle offerings... Show More
Rise AMG offers a comprehensive suite of services tailored to communities with unique lifestyle offerings... Show More
Job Requirements
- Ability to lift 30-50 pounds
- ability to work in an upright standing or sitting position for long periods of time
- willingness to work scheduled hours including Sunday to Monday 12 am to 8 am and Tuesday 4 pm to 12 am
Job Qualifications
- High school diploma or equivalency required
- bachelor's degree in hospitality management or business administration desired
- minimum of one year of high-end or luxury hospitality or property management experience preferred
- excellent verbal and written communication skills
- strong organizational skills with ability to manage multiple priorities effectively
- friendly, courteous, and professional demeanor with ability to work with diverse people
- team player with a strong work ethic
- proficiency in Microsoft Office and information systems
Job Duties
- Demonstrates superior customer service at all times and a genuine desire to serve
- warmly greets and directs residents and guests arriving to or departing from the property
- maintains an active presence at the front desk
- monitors and announces visitors and controls access to the property
- reviews access control cameras frequently and reports any suspicious activity according to front desk procedures
- provides PowerPoint support for reports and presentations
- acts as a technology expert ready to engage with systems and help homeowners with queries
- completes daily walk-throughs of the building to ensure community upkeep and cleanliness
- processes incoming mail and outgoing packages
- answers questions, makes recommendations, and arranges services such as transportation, restaurant reservations, personal shopping, health and beauty services, cultural events, travel and meeting planning, dry cleaning delivery, and coordinates housekeeping or other community-specific services
- possesses in-depth knowledge of local attractions and special services to enhance a five-star residential-living experience
- maintains familiarity with all community amenities and activities
- gives directions to amenities and events within the property
- adheres to all front desk procedures including reviewing and completing daily activity reports, completing incident reports for management, and responding to emergency situations
- undertakes administrative tasks related to the front desk
- ensures resident and guest concerns are resolved professionally and promptly
- reports to lead concierge and regional director
- maintains a professional demeanor and polished appearance at all times
- follows safety procedures and maintains a safe work environment
- performs other job-related duties as directed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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