Concierge - Part-Time (58381)

Simpson is a not-for-profit family of senior services with a rich history spanning more than 150 years, dedicated to meeting the changing needs and desires of Philadelphia area seniors from diverse backgrounds. The organization includes multiple residential communities such as Simpson House, Simpson Meadows, Jenner's Pond, Simpson Gardens I & II, and Simpson Midtown, alongside Simpson Home Care. Known for its loyal and long-term staff of caring professionals who genuinely love what they do, Simpson provides a comprehensive lifestyle that integrates on-campus conveniences and a variety of amenities. These include casual and fine dining venues, beauty salons, fitness centers, security services, healthcare support, engaging activity programs, and much more. The community is built on a culture of Loving-Kindness, fully committed to appreciating the diverse backgrounds and talents of its employees.

The position of Concierge at Simpson is an excellent opportunity for individuals seeking to showcase their unique skills within the personal care industry. The Concierge acts as a vital point of contact in the senior living community, delivering exceptional customer service and support to residents, their families, and visitors. This role requires creating a warm, welcoming environment where every individual interacting with the facility feels valued and attended to. The Concierge will handle front desk operations, assist residents with appointment scheduling, reservations, transportation, and maintenance issues, alongside managing visitor arrivals and enforcing visitor policies. Additionally, the role involves event planning in collaboration with the activities team, administrative responsibilities including mail and package management, and diligently maintaining safety and security throughout the facility.

The ideal candidate will thrive in a fast-paced, multitasking environment while maintaining a compassionate and empathetic demeanor toward seniors. Strong organizational and communication skills are essential to ensure smooth collaboration with caregivers, nurses, and administrative personnel. Proficiency with general office equipment and software, including Microsoft Office Suite and email systems, is expected. The role also requires flexibility to work various shifts, including evenings, weekends, and holidays, and the physical stamina to assist with residents' mobility and transportation needs. Simpson is proud to offer competitive compensation based on experience and a comprehensive benefits package for full-time employees, including health, dental, and vision insurance, retirement plans, paid time off, tuition reimbursement, and more. This is a chance to be part of an esteemed, supportive community dedicated to enriching the lives of seniors through dedicated and compassionate service.