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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.50 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
403(b) Retirement Plan
Paid Time Off
Life insurance
accidental death and dismemberment insurance
long term disability
Tuition Reimbursement
Health savings account
Flexible spending account
short term disability
Pet insurance
critical illness insurance
accident insurance
hospital indemnity
Paid holidays
Employee assistance program
Job Description
Simpson is a not-for-profit family of senior services with a rich history spanning more than 150 years, dedicated to meeting the changing needs and desires of Philadelphia area seniors from diverse backgrounds. The organization includes multiple residential communities such as Simpson House, Simpson Meadows, Jenner's Pond, Simpson Gardens I & II, and Simpson Midtown, alongside Simpson Home Care. Known for its loyal and long-term staff of caring professionals who genuinely love what they do, Simpson provides a comprehensive lifestyle that integrates on-campus conveniences and a variety of amenities. These include casual and fine dining venues, beauty salons, fitness centers, security... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality role
- Excellent communication and interpersonal skills
- Empathy patience and compassion towards seniors
- Strong organizational and multitasking skills
- Proficient in using computer systems including Microsoft Office and email software
- Knowledge of safety and emergency procedures
- Flexibility to work shifts including evenings weekends and holidays
- Ability to maintain confidentiality
- Physical stamina to assist with mobility and transportation needs
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or hospitality role highly desirable
- Excellent communication and interpersonal skills
- Empathy patience and compassionate attitude towards seniors
- Strong organizational skills and ability to multitask
- Proficient in Microsoft Office Suite and email software
- Knowledge of safety and emergency procedures
- Flexibility to work evenings weekends and holidays
- Ability to handle confidential information with discretion
- Physical stamina to stand for extended periods and assist with mobility needs
Job Duties
- Serve as the primary point of contact at the front desk welcoming residents families and visitors
- Answer phone calls respond to inquiries and provide general information about the facility's services and amenities
- Assist residents with scheduling appointments making reservations arranging transportation and addressing maintenance issues
- Greet and assist visitors including family members friends and vendors notify appropriate staff of visitor arrival provide directions escort visitors and enforce visitor policies
- Collaborate with the activities team to plan and coordinate social gatherings outings and special events for residents
- Perform administrative duties including managing mail and package deliveries maintaining logs and organizing documents
- Monitor and maintain safety and security by observing and reporting suspicious activities follow emergency procedures ensure well-being of residents and staff
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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