
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $18.00 - $19.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
vacation
personal day
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) savings plan
recognition programs
Student Loan Refinancing
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
Oakmont Management Group, based in Irvine, California, is a recognized leader in the senior living industry that manages a portfolio of communities under the Oakmont Senior Living and Ivy Living brands. With properties across California, Nevada, and Hawaii, Oakmont provides exceptional care, comfort, and services to seniors. The company prides itself on creating an atmosphere of family and community among team members, residents, and their families, with a focus on meaningful relationships as the foundation of a rewarding life. Oakmont’s commitment to excellence is reflected in their welcoming, supportive environment where joy and laughter accompany the dedication to quality care. Their flagship property, Ivy Park at Pleasanton, is a premier senior living community situated on a beautifully landscaped campus, featuring five-star services and amenities that promote independence and quality of life for residents.
The Concierge role at Ivy Park at Pleasanton is a key position that serves as the first point of contact for visitors, residents, and staff, embodying the community’s mission and values of authenticity, teamwork, compassion, commitment, and resilience. This part-time position offers a competitive hourly pay range of $18.00 to $19.00 and requires dedication to providing outstanding customer service. Responsibilities include greeting guests, managing communications through a multi-line telephone system, facilitating resident requests, arranging property tours, and providing administrative support. The Concierge plays a vital role in maintaining a safe, welcoming, and efficient environment within the community, supporting a secure and friendly atmosphere for all. This role demands strong interpersonal skills, the ability to multitask, and proficiency in computer applications such as Microsoft Office. Candidates should have a background in hospitality or senior living settings, and the ability to interact professionally and compassionately with residents, families, and healthcare professionals.
Ivy Park at Pleasanton invites qualified candidates to join their vibrant team to help continue delivering top-tier services that enhance residents’ lifestyles. The company offers an array of benefits including medical, dental, and vision insurance; vacation, personal, and sick leave; complimentary meals; bonus opportunities; and a 401(k) savings plan with company match among others. Oakmont Management Group also emphasizes career growth, relocation, and travel opportunities within its network of communities. Candidates are encouraged to apply online before attending the hiring event scheduled for Wednesday, March 25th, from 10:00am to 4:00pm at Ivy Park. This is an excellent opportunity for individuals eager to contribute to a respected senior care organization while growing their professional skills in a supportive environment.
The Concierge role at Ivy Park at Pleasanton is a key position that serves as the first point of contact for visitors, residents, and staff, embodying the community’s mission and values of authenticity, teamwork, compassion, commitment, and resilience. This part-time position offers a competitive hourly pay range of $18.00 to $19.00 and requires dedication to providing outstanding customer service. Responsibilities include greeting guests, managing communications through a multi-line telephone system, facilitating resident requests, arranging property tours, and providing administrative support. The Concierge plays a vital role in maintaining a safe, welcoming, and efficient environment within the community, supporting a secure and friendly atmosphere for all. This role demands strong interpersonal skills, the ability to multitask, and proficiency in computer applications such as Microsoft Office. Candidates should have a background in hospitality or senior living settings, and the ability to interact professionally and compassionately with residents, families, and healthcare professionals.
Ivy Park at Pleasanton invites qualified candidates to join their vibrant team to help continue delivering top-tier services that enhance residents’ lifestyles. The company offers an array of benefits including medical, dental, and vision insurance; vacation, personal, and sick leave; complimentary meals; bonus opportunities; and a 401(k) savings plan with company match among others. Oakmont Management Group also emphasizes career growth, relocation, and travel opportunities within its network of communities. Candidates are encouraged to apply online before attending the hiring event scheduled for Wednesday, March 25th, from 10:00am to 4:00pm at Ivy Park. This is an excellent opportunity for individuals eager to contribute to a respected senior care organization while growing their professional skills in a supportive environment.
Job Requirements
- Must be at least 18 years of age
- High school diploma or equivalent
- Prefer two (2) years of experience in a hospitality setting or prior senior living community
- Excellent customer service skills
- Able to operate a personal computer and be proficient in MS Office programs
- Possess written and verbal communication skills
- Must pass a criminal background check and health screening tests
- Willingness to comply with health and safety protocols including vaccination and PPE use
Job Qualifications
- Must be at least 18 years of age
- High school diploma or equivalent
- Prefer two (2) years of experience in a hospitality setting or prior senior living community
- Excellent customer service skills
- Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- Must pass a criminal background check and health screening tests, including physical and TB tests
- For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- Monitor the Emergency Alert System and immediately respond to every call
- Effectively manage business center and process incoming and outgoing mail
- Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- Encourage teamwork through cooperative interactions with co-workers and other departments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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