Concierge - Overnight - Full Time/Part Time

Village Green is a well-established and award-winning property management company specializing in the development and operation of residential apartment communities. Known for their commitment to excellence, Village Green provides residents with comfortable, high-quality living environments paired with exceptional customer service. With a strong reputation in the industry, Village Green is dedicated to fostering vibrant, inclusive communities where residents enjoy not just a home, but a lifestyle. Emphasizing resident satisfaction and innovative community engagement, the company continuously invests in its properties and staff to maintain these high standards and exceed expectations.

Village Green is currently seeking enthusiastic and customer-oriented individuals to join their Concierge team. This role functions as the first point of contact for residents, visitors, prospects, and vendors within the apartment community, acting as both a hospitality ambassador and a sales consultant. As a Concierge with Village Green, the successful candidate will have a dynamic role that blends customer service, sales assistance, and community engagement. This position is particularly integral during the overnight shift, from 12am to 8am, providing vital support when the leasing office is either closed or otherwise occupied.

The Concierge's core responsibilities include greeting residents and guests with warmth and professionalism, managing front desk operations such as visitor check-ins and package receipt, and facilitating resident services including amenity reservations and maintenance follow-ups. Additionally, the concierge plays an important role in maintaining the cleanliness and organization of shared spaces, ensuring that the lobby and community areas present well at all times.

The role also involves supporting sales efforts by scheduling apartment tours, assisting with inquiries, and following up with prospects to maintain engagement. By updating marketing materials and tracking prospect interactions in the community's CRM system, the concierge helps streamline the leasing process and supports the leasing team’s objectives. Beyond administrative and sales-related duties, the concierge contributes to the social fabric of the community by helping coordinate events and community engagement initiatives.

Working at Village Green means joining a team that values diversity, inclusivity, and teamwork. The company offers competitive hourly pay ranging from $17.62 to $19.25, along with opportunities to earn a quarterly bonus based on performance. Both full-time and part-time positions are available, providing flexibility for a variety of schedules. This makes the concierge position ideal for self-motivated individuals who thrive in a customer service environment and want to play a critical role in the residential living experience.

Village Green is committed to maintaining a drug-free workplace and requires pre-employment drug testing and background checks as part of their thorough hiring process. They also participate in E-Verify to ensure employment eligibility in compliance with federal law. Prospective candidates should be comfortable working flexible schedules, including overnight shifts, and must demonstrate strong communication skills, the ability to handle minor problem resolution professionally, and a team-oriented mindset.

Joining Village Green as a Concierge promises a rewarding career path in property management with opportunities for professional growth and community involvement. The role is designed for individuals who possess excellent sales and communication skills, a passion for customer service, and the ability to create a welcoming, secure, and engaging atmosphere for all residents and visitors. Overall, Village Green offers an enriching environment where the Concierge can contribute meaningfully to the community's ongoing success and help ensure residents enjoy their living experience to the fullest.