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Village Green logo

Concierge - Overnight - Full Time/Part Time

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $17.62 - $19.25
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Work Schedule

Flexible
Night Shifts
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Benefits

competitive pay
Quarterly bonus
flexible scheduling
inclusive workplace culture
opportunities for professional growth
Supportive team environment
drug-free workplace

Job Description

Village Green is a well-established and award-winning property management company specializing in the development and operation of residential apartment communities. Known for their commitment to excellence, Village Green provides residents with comfortable, high-quality living environments paired with exceptional customer service. With a strong reputation in the industry, Village Green is dedicated to fostering vibrant, inclusive communities where residents enjoy not just a home, but a lifestyle. Emphasizing resident satisfaction and innovative community engagement, the company continuously invests in its properties and staff to maintain these high standards and exceed expectations.

Village Green is currently seeking enthusiastic and customer-oriented indivi... Show More

Job Requirements

  • HS diploma or GED required
  • Ability to apply good common sense when assisting residents and their guests
  • Must have the availability to work a flexible schedule any day of the week
  • Ability to resolve minor problems while maintaining a friendly and professional manner
  • Ability to communicate effectively
  • Must be team oriented

Job Qualifications

  • High school diploma or GED
  • Effective communication skills
  • Strong customer service orientation
  • Ability to work as part of a team
  • Capability to apply good common sense in resident interactions
  • Ability to resolve minor problems professionally
  • Experience in hospitality or customer service preferred

Job Duties

  • Greet residents, guests, and prospects warmly and professionally
  • Manage lobby/front desk operations, including package handling, visitor check-in, and access control
  • Coordinate resident services such as amenity reservations and maintenance follow-ups
  • Monitor and maintain cleanliness and organization of lobby and shared spaces
  • Assist with scheduling tours and managing the guest log
  • Provide prompt, courteous assistance with resident inquiries or concerns
  • Follow up on maintenance requests to ensure resident satisfaction
  • Support communication efforts such as event reminders, notices, and newsletters
  • Help coordinate community events and engagement initiatives
  • Follow up with prospects after tours or inquiries to maintain engagement
  • Assist in preparing tour materials and keeping marketing collateral stocked
  • Update prospect traffic logs and CRM system as needed
  • Share general information about apartment availability, pricing, and amenities

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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