Job Overview

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Benefits

Competitive wages
Training
growth opportunities
Early access to paycheck
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid holidays
Paid sick leave
401K with company match
free meals at work
Employee assistance program
Generous Employee Referral Program

Job Description

Cogir Senior Living, headquartered in Scottsdale, Arizona, is a prominent entity in the senior housing industry, managing a broad spectrum of senior living communities across the United States. Renowned for its commitment to providing outstanding care, Cogir Senior Living stands as a beacon of excellence and human-centered values. The company prides itself on fostering an environment where residents feel valued and cared for, and where employees are empowered to grow professionally and personally. Its dedication to innovation, creativity, and continuous improvement makes it a leading choice for senior living solutions, combining compassionate care with modern living conveniences.

The Concierge position at Cogir Senior Living is a vital role within the community. Serving as the first and most welcoming point of contact, the Concierge is integral in shaping the first impressions residents, their families, guests, and visitors receive. This role demands a blend of warm customer service, administrative aptitude, and operational efficiency to maintain seamless front desk operations. The Concierge is entrusted with greeting visitors, managing communications, handling inquiries, and providing essential support for residents in coordinating their daily activities and appointments. This position is not only about administrative responsibilities but also involves being a friendly face behind the front desk who enhances the positive atmosphere of the community.

The role offers an excellent opportunity to be part of a supportive team within a senior living environment that values dedication and professional growth. Those who thrive in this position are personable, assertive, and highly organized individuals capable of multitasking and communicating effectively. The job requires patience, a genuine interest in helping others, and flexibility, including availability for weekend and holiday shifts. Overall, the Concierge contributes significantly to the resident experience, ensuring that the community functions smoothly and that residents’ needs and concerns are addressed promptly and with compassion. This role is crucial in supporting the overall mission of Cogir Senior Living to deliver unparalleled senior care in a vibrant, welcoming setting.

Job Requirements

  • High school diploma or equivalent
  • At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting
  • Working knowledge of various computer systems, including Word, Excel, and Outlook
  • Patience and willingness to assist our residents, visitors, and team members
  • Friendly, assertive, professional, outgoing, multitasked, and organized
  • Excellent communication skills
  • Availability to work flexible shifts, including weekends and holidays
  • Ability to maintain confidentiality and adhere to ethical standards

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service or front desk experience in a hotel, retirement community, or office setting
  • Working knowledge of various computer systems, including Word, Excel, and Outlook
  • Patience and willingness to assist residents, visitors, and team members
  • Friendly, assertive, professional, outgoing, multitasked, and organized
  • Excellent communication skills
  • Availability to work flexible shifts, including weekends and holidays
  • Ability to maintain confidentiality and adhere to ethical standards

Job Duties

  • Answer a multi-line telephone, directing calls and inquiries as needed
  • Greet all families, residents, guests, and vendors with a smile
  • Maintain outside visitor logs and monitor access to the community
  • Assist residents with scheduling transportation, activities, or appointments
  • Support management with administrative tasks, such as data entry, scheduling, or light clerical work
  • Order office supplies
  • Address resident concerns or questions and escalate issues to management when necessary
  • Complete work order requests

Job Criteria

Experience

No experience required


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