Concierge (Overnight)

Barkan Management Company is a well-established property management firm with more than 50 years of experience in the real estate industry. Founded in 1964, the company manages over 200 residential communities across eight states, supported by regional offices strategically located in Boston and Washington, D.C. Known for its specialization in community association and multi-family management, including both market rate and affordable housing, Barkan Management is recognized for delivering exceptional service and maintaining high standards. The company prides itself on a team of over 800 dedicated professionals who are committed to exceeding client expectations while upholding values of integrity, innovation, and teamwork.

The role of Concierge at Barkan Management Company involves providing key frontline support in an overnight capacity based in Boston, MA. This position is full-time and focuses on maintaining a secure, welcoming environment for residents and visitors alike. The Concierge will play a crucial part in upholding the quality of the property’s residential experience by ensuring professional greeting and screening processes, responding efficiently to requests, and managing building services. Daily responsibilities revolve around maintaining strict adherence to property policies, supervising the front desk and Page staff, coordinating deliveries and service requests, as well as managing security protocols, all performed with a strong customer service focus. Additionally, the Concierge serves as a vital point of contact for residents seeking personal services or information about local amenities and events, making the role central to community satisfaction and safety.

This role requires a professional who is knowledgeable about the local area, dislikes complacency, and thrives in a hospitality environment, committed to service excellence. The successful candidate will be proactive in maintaining the lobby area, skilled in building operational coordination, and capable of handling security and emergency situations with composure. The position also demands a polished personal appearance and the ability to communicate effectively through various channels while demonstrating reliability and teamwork. Barkan Management supports its employees with a comprehensive benefits package and promotes inclusive employment practices to foster a diverse workplace environment. Joining Barkan means becoming part of a forward-thinking company committed to redefining excellence in property management, offering career growth and the opportunity to positively impact numerous residential communities.