Concierge - Overnight

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $18.00 - $19.00
diamond

Benefits

401k with match
Medical insurance
Dental Insurance
Vision Insurance
bonus program

Job Description

Village Green, established in 1919, stands as one of the oldest and most respected management companies in the multifamily housing industry. With a century-long history, this diverse, people-first organization has proudly earned multiple accolades including Great Places to Work, Top Workplaces, and Best Workplaces in Multifamily. Village Green’s enduring success is deeply rooted in its commitment to its employees, recognizing that a company’s true achievement lies in the talents and dedication of its people. The company invests heavily in its associates by providing robust tools, training, and resources that empower them to excel and grow into leadership roles within the... Show More

Job Requirements

  • Must have minimum high school diploma/GED
  • Must have availability to work a flexible schedule any day of the week
  • Strong organizational and time management skills
  • Ability to communicate effectively both verbally and written
  • Ability to resolve minor problems while maintaining a friendly and professional manner
  • Must be team-oriented
  • Social media skills
  • Customer service skills
  • Writing skills

Job Qualifications

  • Minimum high school diploma or GED
  • Social media skills
  • Strong customer service mindset
  • Excellent verbal and written communication skills
  • Ability to provide recommendations on community amenities
  • Event marketing experience
  • Ability to assist in leasing activities during off-hours
  • Strong organizational skills
  • Ability to maintain confidentiality
  • Team-oriented attitude

Job Duties

  • Welcomes residents and guests in a courteous and friendly manner as they enter the building
  • Communicates to the residents regularly via resident newsletters and social media
  • Become familiar and provide recommendations to residents on community attractions and local amenities when requested
  • Participates in event marketing
  • Provides brochures, floor plans and other collateral to clients
  • Completes guest cards, provides mini-tours and acts on leasing behalf during off-hours
  • Retrieves packages for residents
  • Provides refreshments to residents and guests
  • Maintains Concierge Binder
  • Keeps front lobby stocked with magazines, collateral, maps, transportation schedules, menus, etc as described in the binder layout
  • Maintains a clean and orderly front desk, lobby area, and storage closets were applicable
  • Prepares incident reports and correlating documentation
  • Adheres to established policies related to fair housing
  • Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner
  • Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts

Job Location

Loading...