Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $1.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) with employer match
Paid Time Off
Tuition Reimbursement
Professional Development
Job Description
Larksfield Place Retirement Communities is a distinguished not-for-profit continuous care retirement community located in Wichita. Known for its national reputation for excellence, it is managed locally and dedicated to providing exceptional care, service, and engagement to its residents. The community is more than just a living space for seniors; it is a vibrant, supportive environment that strives to enhance the quality of life for its residents every day. This is reflected in their core philosophy, "Elevate Every Day," which emphasizes compassion, excellence, and genuine hospitality as the foundation of all they do. Larksfield Place operates with a strong commitment to creating meaningful relationships and a welcoming culture that promotes well-being and satisfaction among both residents and staff.
The role of Concierge at Larksfield Place is a full-time position scheduled for the 2nd shift from Monday through Friday, 4:00 PM to 12:00 AM, with a starting pay of $15.00 per hour based on experience. This opportunity is ideal for those who are passionate about customer service and eager to play an essential role in a dynamic community setting. As the first point of contact during the evening hours, the Concierge is responsible for greeting and assisting residents, guests, and staff, ensuring smooth daily operations and fostering a warm, safe, and engaging environment. This role requires excellent communication skills, the ability to manage multiple responsibilities with professionalism, and a genuine desire to support residents' needs.
In this position, you will be involved in a variety of tasks that maintain the flow of information and security at the community. Responsibilities include answering and directing incoming telephone calls, monitoring security systems such as cameras and alarms, responding promptly to emergencies, and assisting in the coordination of deliveries. The role also involves administrative duties like creating and dispatching work orders and maintaining clear communication between departments. The Concierge plays a critical role in upholding confidentiality and HIPAA guidelines, maintaining an organized and inviting front desk area, and providing exceptional customer service that reinforces the community's hospitality standards.
Larksfield Place offers a comprehensive benefits package, including health, dental, and vision insurance, a 401(k) plan with employer match, paid time off, and growth opportunities such as tuition reimbursement, internal promotions, and professional development. The supportive culture at Larksfield Place actively encourages employee engagement and satisfaction, ensuring the team operates with a shared commitment to service excellence and resident care. Working as a Concierge here means being part of a team that takes pride in contributing positively to the lives of seniors and their families, making a tangible difference every day.
The role of Concierge at Larksfield Place is a full-time position scheduled for the 2nd shift from Monday through Friday, 4:00 PM to 12:00 AM, with a starting pay of $15.00 per hour based on experience. This opportunity is ideal for those who are passionate about customer service and eager to play an essential role in a dynamic community setting. As the first point of contact during the evening hours, the Concierge is responsible for greeting and assisting residents, guests, and staff, ensuring smooth daily operations and fostering a warm, safe, and engaging environment. This role requires excellent communication skills, the ability to manage multiple responsibilities with professionalism, and a genuine desire to support residents' needs.
In this position, you will be involved in a variety of tasks that maintain the flow of information and security at the community. Responsibilities include answering and directing incoming telephone calls, monitoring security systems such as cameras and alarms, responding promptly to emergencies, and assisting in the coordination of deliveries. The role also involves administrative duties like creating and dispatching work orders and maintaining clear communication between departments. The Concierge plays a critical role in upholding confidentiality and HIPAA guidelines, maintaining an organized and inviting front desk area, and providing exceptional customer service that reinforces the community's hospitality standards.
Larksfield Place offers a comprehensive benefits package, including health, dental, and vision insurance, a 401(k) plan with employer match, paid time off, and growth opportunities such as tuition reimbursement, internal promotions, and professional development. The supportive culture at Larksfield Place actively encourages employee engagement and satisfaction, ensuring the team operates with a shared commitment to service excellence and resident care. Working as a Concierge here means being part of a team that takes pride in contributing positively to the lives of seniors and their families, making a tangible difference every day.
Job Requirements
- Must be at least 18 years of age
- high school diploma or GED preferred
- previous receptionist, concierge, hospitality, or customer service experience preferred
- strong communication and interpersonal skills
- ability to multitask and prioritize responsibilities in a fast-paced environment
- ability to maintain professionalism and composure during emergencies or challenging situations
- basic computer skills and ability to learn organizational software systems
- ability to maintain confidentiality and follow HIPAA guidelines
Job Qualifications
- Must be at least 18 years of age
- high school diploma or GED preferred
- previous receptionist, concierge, hospitality, or customer service experience preferred
- strong communication and interpersonal skills
- ability to multitask and prioritize responsibilities in a fast-paced environment
- ability to maintain professionalism and composure during emergencies or challenging situations
- basic computer skills and ability to learn organizational software systems
- ability to maintain confidentiality and follow HIPAA guidelines
Job Duties
- Greeting and assisting residents, guests, and visitors
- answering and directing incoming telephone calls
- monitoring security cameras, door alarms, and emergency alert systems
- responding appropriately to emergency situations and notifying necessary personnel
- handling deliveries and distributing items to appropriate recipients
- creating and dispatching work orders for residents and staff
- maintaining accurate communication between departments
- supporting resident requests and providing exceptional customer service
- maintaining confidentiality and professionalism at all times
- keeping the front desk and reception areas organized and welcoming
- assisting with administrative and clerical duties as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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