Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $15.00
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) with employer match
Paid Time Off
Tuition Reimbursement
Professional Development
Job Description
Larksfield Place Retirement Communities is a distinguished not-for-profit continuous care retirement community located in Wichita, known nationally for its exceptional reputation in senior living. As a locally managed establishment, Larksfield Place is committed to providing an enriching and supportive environment for its residents, employees, and the broader community. The community prides itself on the "Elevate Every Day" mantra, which emphasizes enhancing the lives of residents through compassion, excellence, and genuine hospitality. This mission is central to the culture and operations at Larksfield Place, making it not just a place to live, but a dynamic community where engagement, respect, and care are deeply embedded values.
The concierge role at Larksfield Place is full-time, scheduled Monday through Friday from 4:00 PM to 12:00 AM, offering a starting pay of $15.00 per hour based on experience. This position is critical as it serves as the first point of contact for residents, visitors, and staff during the second shift. The concierge helps create a welcoming, safe, and engaging environment by managing a variety of responsibilities. Beyond routine tasks, this role nurtures meaningful relationships with residents and contributes to an atmosphere of warmth and trust within the community. The concierge position also offers excellent benefits including health, dental, and vision insurance; a 401(k) plan with employer match; paid time off; tuition reimbursement; internal promotions; and opportunities for professional development. Larksfield Place values employees who are dependable and professional and who take pride in delivering service excellence and resident satisfaction.
As a concierge at Larksfield Place, you will enjoy a supportive culture that champions hospitality and service. You will play a key role in the smooth operation of the community during your shift by greeting residents and guests, assisting with inquiries, monitoring security systems, responding to emergencies, managing deliveries, and handling administrative tasks. This role requires excellent communication skills and a calm demeanor, especially during emergency situations or high-pressure moments. The position demands attentiveness to detail and the ability to multitask efficiently while maintaining confidentiality and professionalism according to HIPAA guidelines. Joining Larksfield Place means becoming part of a team dedicated to making a positive difference in the lives of older adults and supporting their well-being with care and respect.
The concierge role at Larksfield Place is full-time, scheduled Monday through Friday from 4:00 PM to 12:00 AM, offering a starting pay of $15.00 per hour based on experience. This position is critical as it serves as the first point of contact for residents, visitors, and staff during the second shift. The concierge helps create a welcoming, safe, and engaging environment by managing a variety of responsibilities. Beyond routine tasks, this role nurtures meaningful relationships with residents and contributes to an atmosphere of warmth and trust within the community. The concierge position also offers excellent benefits including health, dental, and vision insurance; a 401(k) plan with employer match; paid time off; tuition reimbursement; internal promotions; and opportunities for professional development. Larksfield Place values employees who are dependable and professional and who take pride in delivering service excellence and resident satisfaction.
As a concierge at Larksfield Place, you will enjoy a supportive culture that champions hospitality and service. You will play a key role in the smooth operation of the community during your shift by greeting residents and guests, assisting with inquiries, monitoring security systems, responding to emergencies, managing deliveries, and handling administrative tasks. This role requires excellent communication skills and a calm demeanor, especially during emergency situations or high-pressure moments. The position demands attentiveness to detail and the ability to multitask efficiently while maintaining confidentiality and professionalism according to HIPAA guidelines. Joining Larksfield Place means becoming part of a team dedicated to making a positive difference in the lives of older adults and supporting their well-being with care and respect.
Job Requirements
- Must be at least 18 years of age
- High school diploma or GED preferred
- Previous experience in receptionist, concierge, hospitality, or customer service roles preferred
- Strong communication and interpersonal skills
- Ability to multitask and prioritize multiple responsibilities in a fast-paced environment
- Ability to maintain professionalism and composure during emergencies or challenging situations
- Basic computer literacy and ability to learn software systems
- Ability to maintain confidentiality and comply with HIPAA regulations
Job Qualifications
- Must be at least 18 years of age
- High school diploma or GED preferred
- Previous receptionist, concierge, hospitality, or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask and prioritize responsibilities in a fast-paced environment
- Ability to maintain professionalism and composure during emergencies or challenging situations
- Basic computer skills and ability to learn organizational software systems
- Ability to maintain confidentiality and follow HIPAA guidelines
Job Duties
- Greeting and assisting residents, guests, and visitors
- Answering and directing incoming telephone calls
- Monitoring security cameras, door alarms, and emergency alert systems
- Responding appropriately to emergency situations and notifying necessary personnel
- Handling deliveries and distributing items to appropriate recipients
- Creating and dispatching work orders for residents and staff
- Maintaining accurate communication between departments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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